Banks failing to be trans...
Banks and money transfer companies are failing to give customers the necessary information...
Banks and money transfer companies are failing to give customers the necessary information...
Government ministers might have ruled out Brexit as a factor in the travel firm’s demise, ...
Brexit has had an even greater than expected impact on customers buying foreign currency, ...
The 14th of September brings new rules for those of us who bank or shop online. Stronger r...
THE way in which we buy our holiday currency varies by gender, with women more likely to v...
Traditional banks are still capturing nearly half of the international payments market, de...
Most British consumers are suspicious of social media companies, and would be unhappy to...
Do you know your X from your Y? No, we’re not talking algebra, but generations. Consumer I...
The granddaddy of mobile payment technology, PayPal, is now 21 years old — but customers a...
Consumer Intelligence's 2019 spring Travel Report reveals an inexorable rise for the prepa...
TSB Bank’s new ‘fraud guarantee’ promises to be a hit with customers, who say they would s...
With Brexit still causing uncertainty surrounding holiday bookings, and possibly even mean...
Inspired by social media, paid for with multi-currency accounts and guided by digital apps...
The boom in cryptocurrencies and blockchain technologies has prompted investment and intri...
Over a decade on from the introduction of contactless payment, British households are stil...
When it comes to spending abroad, many standard credit cards are bad news for consumers th...
Consumer Intelligence’s biannual travel money report reveals that whilst we still love cas...
The beginning of 2019 must stand out in recent history as a year that will be particularly...
Offering financial services might seem an obvious next step for social media giants, parti...
Consumer Intelligence’s biannual travel money report reveals that although many big bankin...
The uncertainty around the Brexit process is affecting Britons’ holiday plans, meaning tha...
This week we published our biannual travel money report, which shows that while change in ...
The way we bank may be changing fast, but customers continue to visit their bank branches ...
If you’ve ever tried to spend a £50 note in the UK, you will be no stranger to the suspici...
Despite the image of fickle Millennials who change their bank as often as they change thei...
With the summer holiday season firmly at the back of our minds, it is time for travel mone...
Most of us have a stash of foreign coins and notes somewhere in the house, but when do con...
We’re all accustomed to thinking of banks as huge profit makers, but the truth is that Bri...
You’ve got the rates, the marketing and the staff but as a travel money provider the succe...
With summer holidays approaching fast, it can be hard to look beyond the busiest period of...
Banking technology failure has been top of the agenda recently, and whether it is TSB cust...
Consumer Intelligence’s Andrew Buller is a foreign exchange and travel money expert. We as...
Is cash still king when you’re travelling abroad? Consumer Intelligence research shows tha...
At Consumer Intelligence, our surveys on how customers view their travel money suggest tha...
Is buying travel money at the airport really the rip off that newspapers claim?
Nearly two out five take more than £500 in cash on trips abroad But most major travel insu...
With more of us than ever enjoying global lifestyles and sending and receiving money in mo...
Savvy holidaymakers may be choosing different destinations this year, driven by the cost o...
One in seven have been charged for paying by cards And retailers are charging new fees und...
Britain’s holidaymakers are putting themselves at risk by carrying more cash than their in...
Merchants are still flouting new rules banning credit card surcharging, with more than one...
In a recent article for the BUFDG (British Univertsities Finance Directors Group) which is...
Until now, the consumer travel money market has not received particularly lavish bounty fr...
This week I attended the Asia Finance Forum in Hong Kong, now in its tenth year, the Forum...
2018 has the potential to be a huge year for the banking industry. Major regulatory change...
Forget losing weight, drinking less or making a packed lunch for work every day, here are ...
Despite technological advances and new entrants to the market, there is still one major tr...
Confused by the international payment market? You should be. The pace of change within fin...
Imagine if your prepaid card was such a hot ticket that customers were queuing around the ...
The way in which customers pay for goods and services is changing all the time, but two ma...
Two out of five have cut donations to street collectors because they carry less cash Donor...
Never underestimate the power of low-level irritation. In the coming year, bank customers ...
Loading foreign money onto prepaid cards in order to take it travelling is only a small pa...
More than half prefer the new polymer banknotes as they are ‘cleaner and more hygienic’ Bu...
What once seemed an unlikely nightmare for British travellers is becoming an expert foreca...
Using a prepaid travel card to take foreign money abroad has many advantages, from securit...
Changing people’s foreign exchange buying habits is not easy. We know from our research th...
Customers transferring large amounts of money abroad are still turning to high street bank...
Nearly one in six can’t get by each month without cards and one in three customers are jug...
Buying travel money is an important part of many people’s holidays abroad, and Consumer In...
When we think about the assets of high street banks, we usually visualise piles of gold ba...
We don’t walk around with our pockets stuffed with ten pound notes in the UK, but we still...
The Brexit vote in June should have been a boon for holiday cottage owners, Center Parcs a...
With a General Election looming, those going abroad this summer will be faced with the pro...
Nearly one in three opt to pay in sterling on their plastic Two out of three use credit or...
Over half of all consumers would pay for a cup of coffee and a cake with cash according to...
Consumers are missing out on important protections and legal rights by choosing not to pay...
Brits travelling abroad are being warned about double hidden charges when using overseas c...
Consumers are being warned to be wary when they pay for hotels, food and drink overseas.
Consumer Intelligence research highlights that holiday makers still don’t buy the prepaid ...
Travel magazines have been read, travel agents visited and travel websites browsed – the p...
If 2016 has been an interesting year in our sector, 2017 is set to be no different.
The Royal Mail is stressing that strikes in Post Offices this week will have little or no ...
75% of travel money transactions are conducted between April and September. Over 80% of co...
Just 46% of tourists check travel money rates despite Brexit volatility Fewer than one in ...
To a bank PSD2 might feel like a leg up for competitors, investing millions in developing ...
The response by money transfer market businesses to news that the UK had voted to leave th...
When banks are continuously under the microscope to treat foreign exchange consumers fairl...
What’s your role at Consumer Intelligence? As Key Account Director for the financial servi...
The value proposition of a prepaid travel card whilst on holiday continues to fall short b...
EU Referendum result creates winners and losers But borrowing and insurance costs could ri...
In the third and final part of our series on how to maximise your share of the travel mone...
This is part two of our series of how to maximise your share of the travel money market. P...
This is first of three posts on the subject of maximising your share of the travel money m...
Conceptually, the prepaid card is a natural fit for any traveler. Even if you lose the c...
In the past five years, the world of payments has changed beyond recognition. Where banks ...
Euro holiday cash could cost up to 20% more if UK votes leave Guaranteed buyback deals can...
