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Contactless Cards, The Ri...

Over a decade on from the introduction of contactless payment, British households are stil...

Travel Credit Cards — An ...

When it comes to spending abroad, many standard credit cards are bad news for consumers th...

Travel Money: How Do Cust...

Consumer Intelligence’s biannual travel money report reveals that whilst we still love cas...

Ten Banking Predictions F...

The beginning of 2019 must stand out in recent history as a year that will be particularly...

Why The Facebook Bank May...

Offering financial services might seem an obvious next step for social media giants, parti...

Why Banks Aren’t Converti...

Consumer Intelligence’s biannual travel money report reveals that although many big bankin...

How Brexit Is Affecting O...

The uncertainty around the Brexit process is affecting Britons’ holiday plans, meaning tha...

The Travel Money Market T...

This week we published our biannual travel money report, which shows that while change in ...

Branching Out? What Next ...

The way we bank may be changing fast, but customers continue to visit their bank branches ...

Large Denomination Notes,...

If you’ve ever tried to spend a £50 note in the UK, you will be no stranger to the suspici...

How We Bank Today — It’s ...

Despite the image of fickle Millennials who change their bank as often as they change thei...

How Travel Money Provider...

With the summer holiday season firmly at the back of our minds, it is time for travel mone...

Leftover Holiday Cash: A ...

Most of us have a stash of foreign coins and notes somewhere in the house, but when do con...

When Will The Challenger ...

We’re all accustomed to thinking of banks as huge profit makers, but the truth is that Bri...

Last Minute Tips For A Su...

You’ve got the rates, the marketing and the staff but as a travel money provider the succe...

Your Ten Point Plan To In...

With summer holidays approaching fast, it can be hard to look beyond the busiest period of...

How Technology Failures C...

Banking technology failure has been top of the agenda recently, and whether it is TSB cust...

Why Every FX Company Need...

Consumer Intelligence’s Andrew Buller is a foreign exchange and travel money expert. We as...

Card Declined: Why Britai...

Is cash still king when you’re travelling abroad? Consumer Intelligence research shows tha...

Will Your Customers Swap ...

At Consumer Intelligence, our surveys on how customers view their travel money suggest tha...

Airport Cash: A Rip Off O...

Is buying travel money at the airport really the rip off that newspapers claim?

Cash Risk For Easter Holi...

Nearly two out five take more than £500 in cash on trips abroad But most major travel insu...

Multi Currency Accounts T...

With more of us than ever enjoying global lifestyles and sending and receiving money in mo...

Will Brits Abroad Shun Th...

Savvy holidaymakers may be choosing different destinations this year, driven by the cost o...

Card Surcharge Lives On D...

One in seven have been charged for paying by cards And retailers are charging new fees und...

Travelers Falling Foul Of...

Britain’s holidaymakers are putting themselves at risk by carrying more cash than their in...

The Card Surcharge Ban — ...

Merchants are still flouting new rules banning credit card surcharging, with more than one...

Britain's Growing Busines...

In a recent article for the BUFDG (British Univertsities Finance Directors Group) which is...

Meet the Team: Cassie Bes...

Meet the Team: Wayua Hogm...

Fintech Takeover In Sight...

Until now, the consumer travel money market has not received particularly lavish bounty fr...

9 Insights From The Asia ...

This week I attended the Asia Finance Forum in Hong Kong, now in its tenth year, the Forum...

Consumer Intelligence Str...

Rajeev Aggarwal joins as Managing Director to spearhead growth

Banking: Ten Predictions ...

2018 has the potential to be a huge year for the banking industry. Major regulatory change...

Five Resolutions Your Cus...

Forget losing weight, drinking less or making a packed lunch for work every day, here are ...

Consumer Intelligence Out...

New Bishopsgate office provides flexibility for 2018 expansion

The Top Ten Travel Money ...

Despite technological advances and new entrants to the market, there is still one major tr...

How AliPay Will Make An I...

Confused by the international payment market? You should be. The pace of change within fin...

What Can We Learn From Mo...

Imagine if your prepaid card was such a hot ticket that customers were queuing around the ...

Get Ready For The Credit ...

The way in which customers pay for goods and services is changing all the time, but two ma...

Contactless Switch Is Cos...

Two out of five have cut donations to street collectors because they carry less cash Donor...

Banks, You Are Annoying Y...

Never underestimate the power of low-level irritation. In the coming year, bank customers ...

What Travel Cash Provider...

Loading foreign money onto prepaid cards in order to take it travelling is only a small pa...

Plastic Notes Change Is A...

More than half prefer the new polymer banknotes as they are ‘cleaner and more hygienic’ Bu...

Consumer Intelligence Gro...

David Baker joins as Principal Banking Consultant

How Will Your Customers R...

What once seemed an unlikely nightmare for British travellers is becoming an expert foreca...

Prepaid Travel Cards - Wh...

Using a prepaid travel card to take foreign money abroad has many advantages, from securit...

The Seven Habits Of Highl...

Changing people’s foreign exchange buying habits is not easy. We know from our research th...

Large Money Transfers, Wh...

Customers transferring large amounts of money abroad are still turning to high street bank...

One In Six 'Rely On Credi...

Nearly one in six can’t get by each month without cards and one in three customers are jug...

Travel Money: What Your C...

Buying travel money is an important part of many people’s holidays abroad, and Consumer In...

Banks Risk 'Missing The L...

When we think about the assets of high street banks, we usually visualise piles of gold ba...

Consumer Intelligence Exp...

London office will be base for new advisory service

Why Cash Is Still King Wh...

We don’t walk around with our pockets stuffed with ten pound notes in the UK, but we still...

An Election Year Staycati...

The Brexit vote in June should have been a boon for holiday cottage owners, Center Parcs a...

The General Election Spel...

With a General Election looming, those going abroad this summer will be faced with the pro...

Holiday Makers Fail To Pl...

Nearly one in three opt to pay in sterling on their plastic Two out of three use credit or...

Cash Is Still King When P...

Over half of all consumers would pay for a cup of coffee and a cake with cash according to...

Consumers Miss Out On Pro...

Consumers are missing out on important protections and legal rights by choosing not to pay...

How Using A Cash Point Co...

Brits travelling abroad are being warned about double hidden charges when using overseas c...

Should You Pay With Pound...

Consumers are being warned to be wary when they pay for hotels, food and drink overseas. 

Why Has The Prepaid Card ...

Consumer Intelligence research highlights that holiday makers still don’t buy the prepaid ...

Gearing Up For The Peak T...

Travel magazines have been read, travel agents visited and travel websites browsed – the p...

Time to rethink your trav...

If 2016 has been an interesting year in our sector, 2017 is set to be no different. 

Tis The Season To Transfe...

The Royal Mail is stressing that strikes in Post Offices this week will have little or no ...

7 Things To Consider When...

75% of travel money transactions are conducted between April and September. Over 80% of co...

More Than Half Do Not Sho...

Just 46% of tourists check travel money rates despite Brexit volatility Fewer than one in ...

How PSD2 Can Help Banks I...

To a bank PSD2 might feel like a leg up for competitors, investing millions in developing ...

What Brexit Taught Us Abo...

The response by money transfer market businesses to news that the UK had voted to leave th...

Are Foreign Exchange Cons...

When banks are continuously under the microscope to treat foreign exchange consumers fairl...

The Key Challenges For Th...

What’s your role at Consumer Intelligence? As Key Account Director for the financial servi...

Is The Value Proposition ...

The value proposition of a prepaid travel card whilst on holiday continues to fall short b...

Hold Off Buying Foreign C...

EU Referendum result creates winners and losers But borrowing and insurance costs could ri...

Digital Visibility In The...

In the third and final part of our series on how to maximise your share of the travel mone...

Making The Most Of Your T...

This is part two of our series of how to maximise your share of the travel money market. P...

The Travel Money Market C...

This is first of three posts on the subject of maximising your share of the travel money m...

Putting The Customer Firs...

  Conceptually, the prepaid card is a natural fit for any traveler. Even if you lose the c...

The Rise Of The Specialis...

In the past five years, the world of payments has changed beyond recognition. Where banks ...

Hedge Your Brexit Bets An...

Euro holiday cash could cost up to 20% more if UK votes leave Guaranteed buyback deals can...

 


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