Media Centre.
The independent voice of financial services, helping businesses see the world through the eyes of the consumer.
Consumer Intelligence is a trusted media source. In 2021, our insight was quoted over 1.6k times.
We publish our prices indices − which span across home, motor, and van insurance − on a quarterly basis and conduct ad-hoc consumer research on behalf of national, trade, and freelance journalists on request.
Our spokespeople present regularly at industry events and we run our own webinars, which are open for journalists to attend and watch on demand. If you would like to find out more about the insights we provide, please make an enquiry.
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Consumer Intelligence is an insight partner for financial services, inspiring confident decisions that build consumer trust. For 20 years the company has been benchmarking the insurance market and retail banks in the UK and beyond. The unique combination of benchmark data, consumer research and extensive experience has helped some of the world’s major brands focus on delivering better services to customers and improving their own business performance as a result. For more information, visit the website www.consumerintelligence.com
company news
Find our latest news here.
Car Insurance Prices Rise as Advertised Discounts Retreat
20 May, 2026Consumer Intelligence data shows the first quarterly premium inflation since Q1 2024 alongside a sharp decline in price ...
Why softer pricing hasn't reignited switching
20 May, 2026For years, the relationship in insurance was relatively predictable. When prices hardened aggressively, consumers shoppe...
Lost in Translation: What Your Travel Insurance Customers Think They've Bought
20 May, 2026The travel insurance market has a confidence problem. Not a lack of it. An excess of it. Eight out of ten UK travel insu...
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