Your dose of exciting insight:
WEBINARS
PRICE INDICES
REPORTS
WHITEPAPERS
INFOGRAPHICS
DEMOS
ARTICLES
PRESENTATIONS
Browse the collection of all of our exciting resources and content.
Our latest Webinar
Instalments: Compliance, consumers and competitive advantage.
Understand how to use data to validate your position to the FCA, ensuring that you are able to justify your costs to insurance customers.
Are your instalments costs Consumer Duty compliant?
30 November, 2023In a recent Consumer Intelligence webinar, panellists came together to discuss the nuances that exist within the realm o...
Quoted home insurance prices surge a record 36.1% in a year
30 November, 2023The average quoted price of home insurance rose by 36.1% in the 12 months to October – the highest annual increase on re...
Telematics in decline: Strategic shift or concerning trend?
30 November, 2023The insurance industry has experienced a surge in telematics-based insurance policies over the last decade. These polici...
on-demand webinars
Catch up on our latest webinars.
Instalments: Compliance, consumers & competitive advantage
Pawsitively profitable
Consumer duty: What your customers are saying
Travel insurance in a perfect storm
Navigating the unchartered
Insurance 2023: Boom or bust?
Consumer duty: How to put theory into practice
The turning tide of consumer behaviour
price indices
Insights that will enable you to optimise your pricing strategy.
Car insurance price index
7 steps to pricing agility
7 ways daily price benchmarking helps you
Shopping and switching rates at renewal (motor & home)
Cost of Living Consumer Behaviour Tracker
Pricing agility in general insurance
Cost of Living Consumer Behaviour Tracker
Retention and acquisition in the general insurance market.
Vulnerable customers in the age of the cost-of-living crisis.
what clients are saying
Don't just take our word for it.
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We passionately believe in fusing data and insights in order to better help our customers... so we felt that Consumer Intelligence was exactly the right partner to work with.
Ian Rowlands Vice President of Partnerships, GoCompare
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Having access to reliable and timely insight is absolutely imperative in helping us make confident pricing decisions in this ever-changing market. And this is exactly what our partnership with Consumer Intelligence delivers. It is a pleasure to work with an agency that is quick to respond to requests, takes a flexible approach, and is always willing to go the extra mile.
Aidan Casey Head of Pricing, Somerset Bridge Group
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Consumer Intelligence provides valuable data, insights, and consultancy that feeds into discussions and decisions in numerous parts of the business. The fortnightly newsletter they distribute provides independent thought leadership on the General Insurance market and is quoted by senior leaders in the business.
Hadley Vernon Head of Market & Competitor Intelligence, Direct Line Group
presentations
Speaking events.
How to benefit from the changing consumer landscape in 2025 and beyond
Ian Hughes, CEO at Consumer Intelligence, presenting at Brokerfest 2022, talking all things consumer.

Radio4 Interview: The Rising Cost Of Insurance
BBC Radio 4 interviewed Consumer Intelligence CEO Ian Hughes on what has caused car insurance to rise.

How consumers use technology to interact with insurers
Watch Ian Hughes, CEO at Consumer Intelligence, presenting at the Experian - Insurance Summit 2016.