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We are a data analytics company that helps businesses execute great customer strategies

We help you succeed by using unique market data to build exciting, actionable insight about what you need to do and how you need to do it. With data at our finger tips we can give a unique perspective on your world, from the outside in.

Virtually every bank and insurance company has turned to us to help them understand their opportunities. Governments and regulators rely on our data to help manage the market and the economy.

Contact us today for a demonstration of how you can improve your business.

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latest insight for your business

unique insight to help you grow your business, protect your customer base and stay compliant

Customer engagement: 5 things every insurer should know

Customer engagement isn’t just a number of interactions a customer has with their insurance company. It’s more of a connection that goes beyond a transactional relationship.

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MGAs and new capacity help brokers win back market share

Brokers are winning the fight for market share in the fiercely competitive motor market, the latest analysis by Consumer Intelligence reveals.

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Amazon Selling Insurance: What Do Consumers Think?

It’s (almost) official. If media reports are to be believed, Amazon is in the advanced stages of making its long-awaited move into the UK insurance market. According to Reuters, three industry executives have confirmed that they are in talks about joining an Amazon-owned price comparison website (PCW).

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Insurance Pricing As The Dominant Factor In Retention

It’s appropriate to ask the question, what factors influence a customer’s decision to switch or renew? Price is a significant factor but is it just the actual price being charged or the differential between the previous year’s premium and the renewal premium?

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Canva - Man Showing Business Graph on Wood Table

The FCA feature Consumer Intelligence transparency research

The FCA published its interim report into pricing practices in the general insurance industry. We are delighted to announce that research we have conducted on behalf of the FCA around the impact of the transparency rules has been published as part of the release.

About Us

At Consumer Intelligence, we believe that companies who fixate on customer satisfaction will survive and grow. Over the long term they will have lower costs, better staff engagement, greater regulatory compliance and higher profits.

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We are a data analytics company that helps businesses execute great customer strategies

We help you succeed by using unique market data to build exciting, actionable insight about what you need to do and how you need to do it. With data at our finger tips we can give a unique perspective on your world, from the outside in.

latest insight for your business

Customer engagement: 5 things every insurer should know

MGAs and new capacity help brokers win back market share

Amazon Selling Insurance: What Do Consumers Think?

Insurance Pricing As The Dominant Factor In Retention

The FCA feature Consumer Intelligence transparency research

The FCA published its interim report into pricing practices in the general insurance industry. We are delighted to announce that research we have conducted on behalf of the FCA around the impact of the transparency rules has been published as part of the release.

About Us

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