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Quoted home insurance prices surge a record 40.6% in a year
Quoted home insurance prices surge a record 40.6% in a year
29/02/24 10:43

But price rises could be slowing as insurers launch more competitive policies The average quoted price of home insurance...

GetSafe falls from market leader to PCW exit
GetSafe falls from market leader to PCW exit
29/02/24 10:40

In the ever-shifting landscape of Price Comparison Websites (PCWs), GetSafe's story stands out as a vivid illustration o...

Who are the 10 best customer services brands decided by voters?
Who are the 10 best customer services brands decided by voters?
29/02/24 10:35

In a time of economic uncertainty and heightened consumer expectations, the importance of quality customer service canno...

Consumer trust on the rise: The most trusted insurance brands of 2024 revealed
Consumer trust on the rise: The most trusted insurance brands of 2024 revealed
31/01/24 15:15

One of the most significant aspects of a brands identity is to be trusted. As an insurer, securing and preserving the tr...

The Consumer Intelligence Awards 2024 are here!
The Consumer Intelligence Awards 2024 are here!
31/01/24 14:48

The long-awaited results of the 2024 Consumer Intelligence Awards are in, showcasing the top performers in the insurance...

Quoted van insurance premiums soared 35.9% last year
Quoted van insurance premiums soared 35.9% last year
31/01/24 14:30

But increases in quoted premiums are starting to slow In December van drivers most commonly received new business quotes...

Consumers name top 10 UK insurers for claims satisfaction
Consumers name top 10 UK insurers for claims satisfaction
31/01/24 14:26

Filing an insurance claim is often associated with stress, concern, and anxiety for policyholders. It is a time when cus...

Consumer expectations in the ‘Age of Consumer Duty’
Consumer expectations in the ‘Age of Consumer Duty’
02/01/24 15:50

Six months after the implementation of the FCA’s new Consumer Duty, the pressure on insurers to put customers first cont...

Quoted motor insurance premiums race ahead by 67.2% in a year
Quoted motor insurance premiums race ahead by 67.2% in a year
02/01/24 12:19

The average quoted price of car insurance rose by 67.2% in the year to November – the highest annual increase on record,...

2024: A tale of transformation and innovation
2024: A tale of transformation and innovation
02/01/24 11:23

As we bid adieu to the eventful year of 2023 and step into the unwritten story of 2024, it’s like turning the page to a ...