Travel insurance.
Gain a deeper understanding of your customers within the travel insurance market.
Explore the many areas where Consumer Intelligence will help your organisation to succeed, through a deeper understanding of customers in the travel insurance market.
Insurance Market Benchmarking.
Our insurance market pricing insight and benchmarking tools enable our clients to optimise their competitive position by accessing uniquely comprehensive and market-leading pricing insights.
Insurance Marketing Substantiations
Drive growth and credibility through trustworthy marketing substantiations.
Consumer Insights.
We believe that organisations that adopt an unwavering focus on their customers are the ones that will survive and flourish.
Insurance Behaviour Tracker
Our Insurance Behaviour Tracker (IBT) is the most comprehensive insurance consumer survey in the market. It provides insight and understanding of consumer behaviour throughout the renewal process, giving you a view of market trends, and brand performance.
Consumer Survey Panel (Viewsbank)
Our proprietary in-house consumer panel, Viewsbank, provides access to consumer opinions quickly and robustly whilst also offering value for money. Viewsbank surveys can support your insight-based PR campaigns and help to secure national media coverage.
Health Check.
We offer a number of solutions designed to help insurers gain greater confidence and peace of mind.
Data Mapping Diagnostic
Finding mapping inconsistencies can be like trying to find a needle in a haystack. We can help you quickly and easily identify and resolve mapping inconsistencies in your customer journey, saving you time and money.
PCW Question Set Monitor
The PCW Question Set Monitor provides a comprehensive understanding of current PCW customer journeys. This product keeps you up to date with questions, available options, and answers exactly as they appear on each of the big four Price Comparison Websites.
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Latest insights from our blog.
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How Do We Do That? Delivering Consistency Across Websites
28 August, 2025At first glance, getting a single insurance price to compare across websites might seem straightforward. After all, a dr...
Claims Satisfaction is Rising Again - And it’s Where The Future Will be Won
28 August, 2025For the first time in two years, UK customers are telling us they feel better about their claims experiences. Consumer I...
Introducing Our New Data Set: Pre-Existing Medical Conditions in UK Travel Insurance
28 August, 2025The Pre-existing medical conditions (PEMC) segment in UK travel insurance is highly competitive, shaped by pricing dynam...
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