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Mitigating The Moment Of Truth: Why Trust Matters More Than Ever
Mitigating The Moment Of Truth: Why Trust Matters More Than Ever
06/04/18 14:57

Whether it is the rise of new customer-centric products and propositions, the looming hulk of GDPR, or the good old-fash...

Which Insurance Brands Give The Best Customer Experience?
Which Insurance Brands Give The Best Customer Experience?
29/03/18 13:51

In the past two months, we’ve revealed the insurance brands that over 40,000 consumers feel best meet their needs across...

The Top 10 Brands For Customer Recommendation
The Top 10 Brands For Customer Recommendation
15/03/18 13:29

Over the past year, the numbers of consumers shopping around continued to rise. Home insurance shopping rates reaching a...

Do Consumers Really Want Cyber Cover?
Do Consumers Really Want Cyber Cover?
08/03/18 14:29

Last month, cyber research from Consumer Intelligence was published in POST magazine. While the market and the media und...

The Top 10 Brands For Customer Satisfaction
The Top 10 Brands For Customer Satisfaction
01/03/18 14:24

It doesn’t matter what age we’re living in, or what sector you’re operating in — keeping your customers happy is the one...

What Motorists Really Think About Insurance Pricing Factors
What Motorists Really Think About Insurance Pricing Factors
22/02/18 15:43

Last month, an investigation by the Sun revealed that some brands use motorists’ email provider as a criteria for pricin...

The Top 10 Most Trusted Insurance Brands 
The Top 10 Most Trusted Insurance Brands 
15/02/18 14:29

For a product that is sold on a promise, the success of insurance brands depends on instilling trust in consumers. For m...

Meet the Team: James Mosley
Meet the Team: James Mosley
12/02/18 15:49

And what does being a Community Manager involve? I oversee our in-house panel — Viewsbank. Viewsbank is our own internal...

The Fastest Growing Home Insurance Brands Revealed
The Fastest Growing Home Insurance Brands Revealed
08/02/18 15:51

Admiral has maintained its position as the fastest growing home insurance brand in the country, our latest figures revea...