Read up on

Exciting Insight

Holidays are back – but they’re not quite the same
Holidays are back – but they’re not quite the same
04/08/22 13:16

Holidays are back, but they’re not quite the same as they were before the pandemic  - and neither is the travel insuranc...

A year in four quarters
A year in four quarters
04/08/22 10:59

We have reached the halfway point in a year in which insurance has seen more buffering than 2020!   Lots of clients have...

Consumer behaviour, cost of living, and what the insurance industry should do next
Consumer behaviour, cost of living, and what the insurance industry should do next
20/06/22 16:34

Over the last few years, the behaviour of insurance consumers has changed – in ways we wouldn’t always have predicted.  ...

Why promotions are making a PCW comeback
Why promotions are making a PCW comeback
26/05/22 11:57

The sweeping changes to insurance pricing rules, ushered in by GIPP, changed the offers and incentives landscape by stop...

Aviva now the biggest growing car insurance brand
Aviva now the biggest growing car insurance brand
26/05/22 11:38

Aviva was the biggest growing car insurance brand in the six months to 31 March 2022, our latest momentum data shows.   ...

Pricing agility in a GIPP world
Pricing agility in a GIPP world
12/05/22 11:39

Ten years ago, agility wasn’t a word heard much in the context of insurance, let alone pricing. Prices themselves may ha...

Bye BI verdict, hello hard work...
Bye BI verdict, hello hard work...
21/01/21 10:17

It will have been impossible to miss that last week the Supreme Court ruled largely in favour of policyholders in the fi...

2021: The year of the consumer
2021: The year of the consumer
07/01/21 14:30

With all the changes that are going on both within the wider political and economic world and the regulatory and governa...

How Admiral's £25 refund won hearts, minds, and renewals
How Admiral's £25 refund won hearts, minds, and renewals
17/09/20 11:35

Admiral’s move to automatically give motor customers back £25 during lockdown has been handsomely rewarded by a surge in...

Infographic: what every brand manager needs to know about renewals
Infographic: what every brand manager needs to know about renewals
28/05/20 15:06

Every year some 80% of drivers shop around for car insurance when it’s time to renew their annual policy. Just over half...