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Highly recommended: The insurers that customers love most in 2022
17/03/22 10:37We all take notice of reviews, right? Whether you’re looking for a new place to order from on a food delivery app, scrol...
These insurers are ahead of the pack for claims satisfaction in 2022
02/03/22 16:44Filing a claim to your insurance provider isn’t particularly fun. It usually comes hand in hand with a few familiar feel...
The insurance brands delivering the best customer service
16/02/22 15:25Customer service isn’t just about having polite and courteous conversations with telephone representatives. Let’s face...
Customer satisfaction: The top ten insurers of 2022
03/02/22 12:25A word that comes up frequently in the world of customer satisfaction is ‘consistency’. It’s not enough to receive adequ...
Trust in insurance: Which brands have consumers’ confidence?
20/01/22 11:35Trust is the foundation on which all good relationships are built – and the relationship between insurance provider and ...
2022 Consumer Intelligence Awards winners revealed
06/01/22 14:25The wait is finally over. The winners of the 2022 Consumer Intelligence Awards have been revealed. Using Insurance Beh...
The countdown begins... The Consumer Intelligence Awards 2022
09/12/21 10:16In just a few week’s time, we will be revealing the UK’s best loved insurance providers, as voted for by consumers thems...
Customer satisfaction: The top rated insurance brands of 2021
18/03/21 10:39It cannot be disputed that customer satisfaction, particularly in these times, is a key contributor to business success....
The insurance brands customers are recommending in 2021
03/03/21 17:20Customer recommendations are one of the most powerful marketing tools around. With so many options for customers, recomm...
First-rate customer service: The insurance brands to watch in 2021
18/02/21 12:12The customer service category in the Consumer Intelligence Awards celebrates the brands getting it right when it comes t...