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Who are the 10 best customer services brands decided by voters?
Who are the 10 best customer services brands decided by voters?
29/02/24 10:35

In a time of economic uncertainty and heightened consumer expectations, the importance of quality customer service canno...

Consumer trust on the rise: The most trusted insurance brands of 2024 revealed
Consumer trust on the rise: The most trusted insurance brands of 2024 revealed
31/01/24 15:15

One of the most significant aspects of a brands identity is to be trusted. As an insurer, securing and preserving the tr...

The Consumer Intelligence Awards 2024 are here!
The Consumer Intelligence Awards 2024 are here!
31/01/24 14:48

The long-awaited results of the 2024 Consumer Intelligence Awards are in, showcasing the top performers in the insurance...

Consumers name top 10 UK insurers for claims satisfaction
Consumers name top 10 UK insurers for claims satisfaction
31/01/24 14:26

Filing an insurance claim is often associated with stress, concern, and anxiety for policyholders. It is a time when cus...

The most highly recommended insurance brands in 2023
The most highly recommended insurance brands in 2023
29/03/23 17:34

In a time where more customers are becoming more vulnerable, being recommended helps brands stand out, as it shows they ...

Who are the winners of Claims Satisfaction in 2023?
Who are the winners of Claims Satisfaction in 2023?
16/03/23 09:11

Filling out a claim is a laborious task not one typically associated with the word 'satisfaction'. However, satisfying y...

The brands on top when it comes to Customer Service.
The brands on top when it comes to Customer Service.
01/03/23 20:22

Insurance is an industry where customer service is of the utmost importance. Customers need to know that you will suppor...

Insurance brands leading the way for Customer Satisfaction in 2023.
Insurance brands leading the way for Customer Satisfaction in 2023.
15/02/23 13:15

A brand that is able to satisfy its customers means that they are meeting their needs and helping solve the problems of ...

Which insurance brands hold the most customer trust in 2023?
Which insurance brands hold the most customer trust in 2023?
01/02/23 17:52

Trust is one of the main foundations when forming a strong relationship and is of paramount importance for the insurance...

2023 Consumer Intelligence Awards winners revealed
2023 Consumer Intelligence Awards winners revealed
19/01/23 09:02

The winners of the Consumer Intelligence Awards 2023 have been announced. With multiple external factors making it harde...