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The Top 10 Brands For Cla...

While nobody really wants to be in the position where they need to make a claim, it is the...

How To Win Customers In 2...

You’ve probably heard it before, but trust me — 2018 will be a pivotal year for our indust...

Claims Satisfaction: When...

When choosing insurance cover, customers rely on considerations such as price, cover optio...

Trust Me: How To Be A Win...

Each year we survey over 24,000 purchasers of insurance to find out not only what their ex...

What Fraud Tells Us About...

More than one in six consumers would consider committing insurance fraud, our research pub...

Digital Innovation Doesn'...

As the digitisation of insurance continues to gather steam, so too does the volume of repo...

Making Customer Experienc...

This week we have published our report on making customer experience count, giving a rundo...

The Top 10 Home and Motor...

Customer opinions really do count when it comes to buying insurance. When choosing an insu...

Top 10 Home and Motor Ins...

Customer satisfaction is vital to the success of a business, translating in to customer lo...

Top 10 Home And Motor Ins...

Providing excellent customer service is business common sense – focusing on customer needs...

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