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Looking beyond lockdown. ...

Covid-19 has changed how people live, work, feel and think. All the assumptions the insura...

Number of vulnerable cust...

The number of Brits who identify as vulnerable customers has doubled in a year as the coro...

The great rebate debate: ...

A welcome announcement for their customers last week, Admiral kicked off Monday morning wi...

Insurance sector at the b...

Insurance providers remain at the bottom of the list for contacting their customers about ...

Crisis communications and...

Many insurance brands have got into the habit of only communicating with customers at rene...

How coronavirus is affect...

We look at the affect coronavirus is having across the motor insurance focusing on renewal...

Navigating the Coronaviru...

It’s a very strange time to be trying to put together content for our regular newsletter. ...

How do motorbike owners c...

We predicted at the start of the year that niche segments would be of growing interest to ...

Subscription insurance, l...

The future of home and motor insurance is subscription and on-demand, right? That is what ...

Trust in insurance provid...

Consumers whose renewal price changed are 30% more likely to shop around than those withou...

 


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