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Exciting Insight
Infographic: what every brand manager needs to know about renewals
28/05/20 15:06Every year some 80% of drivers shop around for car insurance when it’s time to renew their annual policy. Just over half...
Homeowners Consider Cancelling Insurance Cover As Financial Strain Mounts
28/05/20 15:03• 14% of people are considering cancelling their contents insurance given they are now mainly based at home • 11% are th...
Number of vulnerable customers doubles in wake of coronavirus
14/05/20 14:20The number of Brits who identify as vulnerable customers has doubled in a year as the coronavirus crisis sent concerns a...
The Six Ps Of User Experience And Why It Matters
14/05/20 14:04There’s no doubt that once the dust settles after the coronavirus pandemic the insurance market will look very different...
The great rebate debate: what do your customers want from your brand?
30/04/20 14:24A welcome announcement for their customers last week, Admiral kicked off Monday morning with news it would return £25 to...
Van insurance premiums reach record highs
30/04/20 11:55Van insurance premiums reached a record £1,881 last month, the latest analysis from insurance market experts Consumer In...
Insurance sector at the bottom of the coronavirus communication rankings
16/04/20 14:25Insurance providers remain at the bottom of the list for contacting their customers about the coronavirus pandemic. New ...
Crisis communications and coronavirus
16/04/20 14:08Many insurance brands have got into the habit of only communicating with customers at renewal or at the point of claim. ...
Is there still a market for travel insurance?
02/04/20 16:59If there’s one things insurers crave, it’s clarity. And the travel industry got just that when the government advised ag...
How coronavirus is affecting car insurance
02/04/20 16:55We look at the affect coronavirus is having across the motor insurance focusing on renewals, motor trade, telematics, ne...