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COVID-19 puts van insurance premiums into reverse
06/08/20 12:14Insurance premiums for van drivers have dropped an average of 2.3% in the last three months, according to the latest fig...
Taking a leaf from the retail book for savings-based marketing messages
23/07/20 13:45Insurance brands could benefit from taking a leaf out of the retail book when thinking about effective saving based mark...
The Fastest Growing Home Insurance Brands
23/07/20 13:27QuoteMeHappy and Admiral displayed the largest growth in home insurance market share in the second half of 2019, the lat...
What you need to know about your customers’ shopping journeys
09/07/20 14:43Purchase channels matter to any insurance brand that wants to be wise with where it focuses its time and money in custom...
As lockdown lifts, how has driving and car insurance changed?
09/07/20 14:13Everyone’s lockdown experience is unique, complex and multi-faceted. Some have enjoyed time at home. Others have suffere...
The fastest growing motor insurance brands
09/07/20 14:01Hastings and Churchill displayed the highest growth in market share in the second half of 2019, the latest momentum figu...
The credit paradox – risk caution vs vulnerable support
25/06/20 12:09The FCA has proved itself to be surprisingly agile responding to the Covid-19 pandemic, but there’s a paradox on the hor...
Motor premiums u-turn in the wake of COVID-19
25/06/20 10:19Overall average premiums increased by 2.7% in the past 12 months However, in the last 3 months, average premiums have fa...
The subdued normal – the good, the bad, and the looming
11/06/20 14:19Everywhere you look, there’s talk of the ‘new normal’ we’ve achieved, after the first weeks of extreme uncertainty that ...
Infographic: Getting Under the Bonnet of Customer Experience
11/06/20 13:47The interactions that customers have with your insurance brand, from online purchases, calls, claims and renewals all co...