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The insurance brands customers are recommending in 2021
03/03/21 17:20Customer recommendations are one of the most powerful marketing tools around. With so many options for customers, recomm...
First-rate customer service: The insurance brands to watch in 2021
18/02/21 12:12The customer service category in the Consumer Intelligence Awards celebrates the brands getting it right when it comes t...
Lifetime pet insurance products increase as brands battle for attention
18/02/21 12:06Pet purchases or rehoming has been one of the few growth stories to emerge over the last 12 months, with more than 10% o...
Retail premium finance and fair value
11/02/21 11:56The recent statements of direction from the FCA couldn’t be clearer. Products should provide long term fair value and co...
Interest in private health insurance grows as NHS waiting lists rise
04/02/21 13:19Some 17% of the population now have private medical insurance (PMI) – and interest is growing, according to our latest r...
The insurance brands leading the way in claims satisfaction
04/02/21 11:09How a claim is handled is an extremely important part of the insurance experience, and it gives insurers a chance to pro...
The most trusted insurance brands of 2021
21/01/21 13:06The insurance industry has faced several challenges in the last 12 months. The most significant being the Coronavirus pa...
Van insurance premiums return to pre-pandemic levels
21/01/21 12:28The average annual van insurance premium has risen 2.3% in six months But prices are only 0.1% higher than they were 12 ...
Bye BI verdict, hello hard work...
21/01/21 10:17It will have been impossible to miss that last week the Supreme Court ruled largely in favour of policyholders in the fi...
Help design our next COVID tracker
07/01/21 14:56Since the start of the first national lockdown, we have been tracking how consumer behaviour and sentiment has been impa...