Read up on
Exciting Insight
Van insurance premiums reach record highs
30/04/20 11:55Van insurance premiums reached a record £1,881 last month, the latest analysis from insurance market experts Consumer In...
Insurance sector at the bottom of the coronavirus communication rankings
16/04/20 14:25Insurance providers remain at the bottom of the list for contacting their customers about the coronavirus pandemic. New ...
Crisis communications and coronavirus
16/04/20 14:08Many insurance brands have got into the habit of only communicating with customers at renewal or at the point of claim. ...
Is there still a market for travel insurance?
02/04/20 16:59If there’s one things insurers crave, it’s clarity. And the travel industry got just that when the government advised ag...
How coronavirus is affecting car insurance
02/04/20 16:55We look at the affect coronavirus is having across the motor insurance focusing on renewals, motor trade, telematics, ne...
UK motor premiums continue to rise amidst COVID-19 pandemic
02/04/20 14:45The average motor premium is now 5.5% higher than 12 months ago In the last three months alone, prices have increased 2....
The top ten insurance brands for customer recommendation
19/03/20 12:53Every year we survey nearly 50,000 home and motor insurance customers through our Insurance Behaviour Tracker (IBT) to f...
Navigating the Coronavirus through the eyes of the consumer
19/03/20 12:51It’s a very strange time to be trying to put together content for our regular newsletter. Our entire team is working rem...
How do motorbike owners choose their insurance provider?
05/03/20 11:44We predicted at the start of the year that niche segments would be of growing interest to insurance brands. With the spo...
Which insurers are rated highest for claims satisfaction?
05/03/20 11:08We are excited to announce the ten insurers who have been rated highest for claims satisfaction in the Consumer Intellig...