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Exciting Insight
72% of holidaymakers plan to keep their feet firmly on the British soil in 2021
27/05/21 13:13In November 2020, 64% of holiday makers said a UK holiday was on the cards for 2021. Fast forward almost six months, and...
89% of people don’t know about whiplash reforms
13/05/21 10:22Nearly 9 out of 10 people aren’t aware that claims process for whiplash injuries is soon going to look very different, a...
Service levels hold steady through pandemic
13/05/21 10:03Some good news for brands that battled through sudden call centre closures and changing customer requirements. The numbe...
Reluctance to return to public transport as lockdown lifts
29/04/21 12:24Lockdown life clearly affected how people travelled – in particular, how much they used their cars. We saw insurers offe...
Telematics gains ground with older drivers as driving test passes stall
15/04/21 11:30Telematics policies, including pay as you go driving and black box monitoring, are generally thought of as niche tools t...
Car insurance premiums plummet 8.1% in 12 months
01/04/21 10:43Since the turn of the year, prices have fallen 4.1% The average motor premium is now £732. With less cars on the road an...
Accelerating the debate on fair value – 10 take aways
01/04/21 10:20Last week the FCA updated the insurance industry on the timetable for the implementation of its general insurance pricin...
Back to the Fair Value Future
18/03/21 10:51Fair value has now been with us for a while, but it is now becoming a tangible outcome for more insurance products as pa...
Is personal cyber cover the next frontier for home insurance?
04/03/21 11:47John Lewis hasn’t just been reimagining the future of its bricks and mortar retail operations. In February it launched a...
Lifetime pet insurance products increase as brands battle for attention
18/02/21 12:06Pet purchases or rehoming has been one of the few growth stories to emerge over the last 12 months, with more than 10% o...