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Home insurance and Ukrainian refugees: what do customers expect?
Home insurance and Ukrainian refugees: what do customers expect?
31/03/22 10:26

When the government scheme launched in mid-March, nearly 90,000 people in the UK had offered homes to Ukrainian refugees...

Why I wish I had pet insurance – meet Pepper
Why I wish I had pet insurance – meet Pepper
22/03/22 11:21

This is Pepper. Pepper likes to visit other people’s houses and persuade them he doesn’t get fed at home. He has to be s...

Opportunity wags – new market data defines pet possibilities
Opportunity wags – new market data defines pet possibilities
17/03/22 10:25

We know that when people stopped panic-buying loo roll, they started to panic buy pets – with an estimated 3.2 million a...

One in 5 Brits now have a video doorbell in home security tech boom
One in 5 Brits now have a video doorbell in home security tech boom
02/03/22 16:33

A decade after the invention of the first video doorbells, 20% of Brits now have one to monitor visitors to their home –...

Could reviews be the next competitive front for general insurance?
Could reviews be the next competitive front for general insurance?
16/02/22 15:14

With GIPP bringing the prospect of fairer, flatter pricing across the market – general insurance products are going to h...

60% of Brits are back in the travel saddle
60% of Brits are back in the travel saddle
20/01/22 11:47

Holidays are making a comeback with 3 in 5 people either booked to go on holiday, or planning to book a holiday in 2022,...

Our five most popular articles of 2021
Our five most popular articles of 2021
22/12/21 10:22

For the insurance industry, this past 12 months has been something of a rollercoaster. With big changes coming into forc...

A cautious Christmas
A cautious Christmas
22/12/21 10:12

Cautious customers are of course an insurer’s favourite kind of customer, and this year Brits are taking the government’...

Are insurance consumers really ready to go green?
Are insurance consumers really ready to go green?
09/12/21 10:31

ESG is looming large on corporate radars across our industry in the wake of COP26, and there’s increasing pressure on fi...

The countdown begins... The Consumer Intelligence Awards 2022
The countdown begins... The Consumer Intelligence Awards 2022
09/12/21 10:16

In just a few week’s time, we will be revealing the UK’s best loved insurance providers, as voted for by consumers thems...