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Exciting Insight
Home insurance and Ukrainian refugees: what do customers expect?
31/03/22 10:26When the government scheme launched in mid-March, nearly 90,000 people in the UK had offered homes to Ukrainian refugees...
Why I wish I had pet insurance – meet Pepper
22/03/22 11:21This is Pepper. Pepper likes to visit other people’s houses and persuade them he doesn’t get fed at home. He has to be s...
Opportunity wags – new market data defines pet possibilities
17/03/22 10:25We know that when people stopped panic-buying loo roll, they started to panic buy pets – with an estimated 3.2 million a...
One in 5 Brits now have a video doorbell in home security tech boom
02/03/22 16:33A decade after the invention of the first video doorbells, 20% of Brits now have one to monitor visitors to their home –...
Could reviews be the next competitive front for general insurance?
16/02/22 15:14With GIPP bringing the prospect of fairer, flatter pricing across the market – general insurance products are going to h...
60% of Brits are back in the travel saddle
20/01/22 11:47Holidays are making a comeback with 3 in 5 people either booked to go on holiday, or planning to book a holiday in 2022,...
Our five most popular articles of 2021
22/12/21 10:22For the insurance industry, this past 12 months has been something of a rollercoaster. With big changes coming into forc...
A cautious Christmas
22/12/21 10:12Cautious customers are of course an insurer’s favourite kind of customer, and this year Brits are taking the government’...
Are insurance consumers really ready to go green?
09/12/21 10:31ESG is looming large on corporate radars across our industry in the wake of COP26, and there’s increasing pressure on fi...
The countdown begins... The Consumer Intelligence Awards 2022
09/12/21 10:16In just a few week’s time, we will be revealing the UK’s best loved insurance providers, as voted for by consumers thems...