Exciting Insight

26/01/17 17:37

Providing excellent customer service is business common sense – focusing on customer needs, it builds trust and awarenes...

19/01/17 16:43

The single biggest reason that consumers stick with their current insurance provider rather than seeking a new quote at ...

12/01/17 16:22

When customers are choosing their insurance cover there will be considerations on price, cover options, and brand. Most ...

05/01/17 16:12

As we head into an era of unprecedented change for our industry, brands will be looking at ways to build relationships w...

14/07/16 14:22

The BBC’s Rip Off Britain this week featured the story of a family whose suitcases disappeared from hotel reception on t...

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