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The brands on top when it comes to Customer Service.
01/03/23 20:22Insurance is an industry where customer service is of the utmost importance. Customers need to know that you will suppor...
Insurance brands leading the way for Customer Satisfaction in 2023.
15/02/23 13:15A brand that is able to satisfy its customers means that they are meeting their needs and helping solve the problems of ...
Which insurance brands hold the most customer trust in 2023?
01/02/23 17:52Trust is one of the main foundations when forming a strong relationship and is of paramount importance for the insurance...
2023 Consumer Intelligence Awards winners revealed
19/01/23 09:02The winners of the Consumer Intelligence Awards 2023 have been announced. With multiple external factors making it harde...
Highly recommended: The insurers that customers love most in 2022
17/03/22 10:37We all take notice of reviews, right? Whether you’re looking for a new place to order from on a food delivery app, scrol...
These insurers are ahead of the pack for claims satisfaction in 2022
02/03/22 16:44Filing a claim to your insurance provider isn’t particularly fun. It usually comes hand in hand with a few familiar feel...
The insurance brands delivering the best customer service
16/02/22 15:25Customer service isn’t just about having polite and courteous conversations with telephone representatives. Let’s face i...
Customer satisfaction: The top ten insurers of 2022
03/02/22 12:25A word that comes up frequently in the world of customer satisfaction is ‘consistency’. It’s not enough to receive adequ...
Trust in insurance: Which brands have consumers’ confidence?
20/01/22 11:35Trust is the foundation on which all good relationships are built – and the relationship between insurance provider and ...
2022 Consumer Intelligence Awards winners revealed
06/01/22 14:25The wait is finally over. The winners of the 2022 Consumer Intelligence Awards have been revealed. Using Insurance Behav...