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The Top Insurers For Customer Recommendation
07/03/19 14:12At Consumer Intelligence, we ask your customers to rate how likely they would be to recommend your services to friends a...
Customer Satisfaction: The Top 10 Insurers In The UK
21/02/19 08:54It is important to emphasise that customer satisfaction is not influenced by a singular driver — it consists of a combin...
Who Are The 10 Most Trusted Insurance Companies?
07/02/19 12:50Insurance is an industry rooted in building trusting relationships. Customers simply do not want to do business with a b...
Which Insurance Companies Give The Best Customer Service?
23/01/19 09:08A staggering 90% of UK home and motor insurance customers only interact with their insurer 1-2 times a year, and so for ...
Insurance Claims: The Moment Of Truth
10/01/19 15:55Most customers won’t have experienced the claims service of a provider, yet ultimately this is the real moment of truth ...
What Makes A Winning Insurance Brand?
30/11/18 09:49In January this year, unique insights from our Insurance Behaviour Tracker (IBT) revealed the insurance brands that near...
Which Insurance Brands Give The Best Customer Experience?
29/03/18 13:51In the past two months, we’ve revealed the insurance brands that over 40,000 consumers feel best meet their needs across...
The Top 10 Brands For Customer Recommendation
15/03/18 13:29Over the past year, the numbers of consumers shopping around continued to rise. Home insurance shopping rates reaching a...
The Top 10 Brands For Customer Satisfaction
01/03/18 14:24It doesn’t matter what age we’re living in, or what sector you’re operating in — keeping your customers happy is the one...
The Top 10 Most Trusted Insurance Brands
15/02/18 14:29For a product that is sold on a promise, the success of insurance brands depends on instilling trust in consumers. For m...