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First-rate customer service: The insurance brands to watch in 2021
First-rate customer service: The insurance brands to watch in 2021
18/02/21 12:12

The customer service category in the Consumer Intelligence Awards celebrates the brands getting it right when it comes t...

The insurance brands leading the way in claims satisfaction
The insurance brands leading the way in claims satisfaction
04/02/21 11:09

How a claim is handled is an extremely important part of the insurance experience, and it gives insurers a chance to pro...

The most trusted insurance brands of 2021
The most trusted insurance brands of 2021
21/01/21 13:06

The insurance industry has faced several challenges in the last 12 months. The most significant being the Coronavirus pa...

Who’s laughing now?
Who’s laughing now?
07/01/21 13:59

The last year has been like no other. Don’t worry, I won’t go on about it as we are all sick of hearing the clichés and ...

The top ten insurance brands for customer recommendation
The top ten insurance brands for customer recommendation
19/03/20 12:53

Every year we survey nearly 50,000 home and motor insurance customers through our Insurance Behaviour Tracker (IBT) to f...

Which insurers are rated highest for claims satisfaction?
Which insurers are rated highest for claims satisfaction?
05/03/20 11:08

We are excited to announce the ten insurers who have been rated highest for claims satisfaction in the Consumer Intellig...

The UK’s best insurers for customer satisfaction
The UK’s best insurers for customer satisfaction
20/02/20 14:23

At Consumer Intelligence, we ask over 48,000 insurance customers to rate their level of customer satisfaction with their...

Who are the top 10 trusted insurance companies?
Who are the top 10 trusted insurance companies?
06/02/20 14:28

Every year we survey nearly 50,000 home and motor insurance customers through our Insurance Behaviour Tracker (IBT) to f...

The UK's best loved insurance providers
The UK's best loved insurance providers
23/01/20 12:09

25 insurance brands have been successful in the 2020 Consumer Intelligence Awards NFU Mutual secured the most success, w...

Best Performing Insurance Companies As Voted By Consumers
Best Performing Insurance Companies As Voted By Consumers
21/03/19 11:41

Over the past three months we’ve been revealing the best performing insurance companies that nearly 50,000 consumers fee...