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Loyalty Can Pay For Insurers
20/12/18 12:40The Competition and Markets Authority this week published the findings of its investigation into concerns that people wh...
Can The FCA Stop Insurance Pricing’s Vicious Circle?
07/11/18 08:17Nearly 18 months after requiring brands to prompt customers to shop around at renewal, the Financial Conduct Authority (...
A Place For The Future
15/08/18 13:58This week Consumer Intelligence has moved to our new headquarters at Temple Quay – part of Bristol’s Enterprise Zone. Th...
Data’s Perfect Storm
08/05/18 17:18Almost exactly a year ago I predicted a perfect storm of an issue. I predicted that GDPR would stay very low down the co...
When GDPR Goes Wrong
22/03/18 11:30It has started – the mad, desperate scramble to get me to re-opt-in to companies' mailing lists ahead of the GDPR deadli...
Insurance Predictions 2018: Inflation, Ogden and GDPR
21/12/17 13:11As the New Year lurks off stage, waiting to burst into the global spotlight, I sit down and wonder about the cast of cha...
14 Years Later – What’s Changed?
09/11/17 13:01November 5th marked the 14th birthday of Consumer Intelligence. During this time we have seen the death of yellow pages ...
What's The Toughest Job In Insurance For 2018?
26/10/17 13:32As insurer boardrooms across the country put the final touches to their 2018 plans, it seems odd that some of the things...
GDPR: Legitimate Purpose Is No Excuse For Being Drunk On Data
28/09/17 13:29Imagine waking up in the middle of the night and finding a drunk stranger at your bedroom door. They have staggered into...
GDPR: Why It Could Be Bad News For Consumers
24/08/17 14:57The government is betting big on the digital economy, and betting big business will deliver it. But what if it can’t? Co...