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Exciting Insight
The great rebate debate: what do your customers want from your brand?
30/04/20 14:24A welcome announcement for their customers last week, Admiral kicked off Monday morning with news it would return £25 to...
Navigating the Coronavirus through the eyes of the consumer
19/03/20 12:51It’s a very strange time to be trying to put together content for our regular newsletter. Our entire team is working rem...
2020 – A year of seismic shifts
09/01/20 12:30It is the beginning of a new decade and with it comes a lot of pressure for the industry to make substantive change. The...
Subscription insurance, locked-in prices or status quo: who has it right?
03/10/19 10:56The future of home and motor insurance is subscription and on-demand, right? That is what several start-ups have bet on,...
Is this the end of big data in insurance pricing?
25/07/19 11:20Changes announced by the FCA last week are going to force insurers to pause for thought in the way they use big data in ...
Insurance 2025: How can brands survive?
11/07/19 14:18This article is going to make your head hurt, but don’t worry, you aren’t alone. Anything that talks about the future an...
Insurance 2025: What Does The Future Hold?
27/06/19 13:48With the keynote speech for Insurance 2025 just around the corner, Consumer Intelligence CEO Ian Hughes reflects on the ...
Walking The Tightrope Between Helping And Harming Consumers
01/05/19 14:49The FCA’s recently voiced concerns about long insurance distribution chains generated attention grabbing headlines such ...
UK Insurers Lagging Behind When It Comes To Digital
23/01/19 12:05The UK insurance market is lagging dangerously behind competing markets in Africa, Asia and the US when it comes to prov...
Predictions For General Insurance In 2019… Without The B Word
10/01/19 15:27We enter 2019 with a great deal of uncertainty due to Brexit, which will no longer be mentioned for the remainder of thi...