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Consumer trust on the rise: The most trusted insurance brands of 2024 revealed
31/01/24 15:15One of the most significant aspects of a brands identity is to be trusted. As an insurer, securing and preserving the tr...
The Consumer Intelligence Awards 2024 are here!
31/01/24 14:48The long-awaited results of the 2024 Consumer Intelligence Awards are in, showcasing the top performers in the insurance...
Quoted van insurance premiums soared 35.9% last year
31/01/24 14:30But increases in quoted premiums are starting to slow In December van drivers most commonly received new business quotes...
Consumers name top 10 UK insurers for claims satisfaction
31/01/24 14:26Filing an insurance claim is often associated with stress, concern, and anxiety for policyholders. It is a time when cus...
Consumer expectations in the ‘Age of Consumer Duty’
02/01/24 15:50Six months after the implementation of the FCA’s new Consumer Duty, the pressure on insurers to put customers first cont...
Quoted motor insurance premiums race ahead by 67.2% in a year
02/01/24 12:19The average quoted price of car insurance rose by 67.2% in the year to November – the highest annual increase on record,...
2024: A tale of transformation and innovation
02/01/24 11:23As we bid adieu to the eventful year of 2023 and step into the unwritten story of 2024, it’s like turning the page to a ...
Are your instalments costs Consumer Duty compliant?
30/11/23 14:09In a recent Consumer Intelligence webinar, panellists came together to discuss the nuances that exist within the realm o...
Quoted home insurance prices surge a record 36.1% in a year
30/11/23 14:08The average quoted price of home insurance rose by 36.1% in the 12 months to October – the highest annual increase on re...
Telematics in decline: Strategic shift or concerning trend?
30/11/23 10:29The insurance industry has experienced a surge in telematics-based insurance policies over the last decade. These polici...