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Guidance on Data Use and Regulatory Compliance
Guidance on Data Use and Regulatory Compliance
06/10/25 16:30

If you have any questions or concerns about the claims you are running, please contact us. We will help you check scope,...

Explainable Machine Learning Service to Supercharge Insurer Pricing Strategies
Explainable Machine Learning Service to Supercharge Insurer Pricing Strategies
06/10/25 16:09

Consumer Intelligence today announces the launch of a new machine learning-driven pricing service for general insurers, ...

Quoted Van Insurance Premiums Fall 5.0% but Price Cuts Could be Slowing
Quoted Van Insurance Premiums Fall 5.0% but Price Cuts Could be Slowing
25/09/25 16:46

Drivers aged between 25 and 49 and those using them for work are seeing the biggest falls Van drivers were most commonly...

From One to Many, or Zero to One? Rethinking Innovation in Pricing
From One to Many, or Zero to One? Rethinking Innovation in Pricing
24/09/25 15:08

When I first read Jeremy Keating’s PriceWriter book, I was reminded of Peter Thiel’s idea in Zero to One. Thiel draws a ...

Beyond the Super-Complaint: Redefining What “Good” Looks Like in Insurance
Beyond the Super-Complaint: Redefining What “Good” Looks Like in Insurance
24/09/25 14:16

When Which? lodged its super-complaint about poor consumer outcomes in home and travel insurance, it did what super-comp...

How Do We Do That? Delivering Consistency Across Websites
How Do We Do That? Delivering Consistency Across Websites
28/08/25 14:02

At first glance, getting a single insurance price to compare across websites might seem straightforward. After all, a dr...

Claims Satisfaction is Rising Again - And it’s Where The Future Will be Won
Claims Satisfaction is Rising Again - And it’s Where The Future Will be Won
28/08/25 13:59

For the first time in two years, UK customers are telling us they feel better about their claims experiences. Consumer I...