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Motor insurance premiums skyrocket with record 21.1% annual increase
Motor insurance premiums skyrocket with record 21.1% annual increase
30/03/23 12:21

 Average quoted cost of car insurance hits £929 with Londoners quoted the most at £1,419 and motorists in the South West...

The most highly recommended insurance brands in 2023
The most highly recommended insurance brands in 2023
29/03/23 17:34

In a time where more customers are becoming more vulnerable, being recommended helps brands stand out, as it shows they ...

Brits slim down travel plans – but not insurance
Brits slim down travel plans – but not insurance
29/03/23 17:25

The Great British Holidaymaker is a pretty hardy and determined species - but they’ve certainly not been immune from the...

Who are the winners of Claims Satisfaction in 2023?
Who are the winners of Claims Satisfaction in 2023?
16/03/23 09:11

Filling out a claim is a laborious task not one typically associated with the word 'satisfaction'. However, satisfying y...

When product tiers go rogue
When product tiers go rogue
16/03/23 08:49

The growth of product tiers has been one of the biggest changes to the general insurance brand landscape in the last yea...

Home insurance premiums climb 6% in past three months
Home insurance premiums climb 6% in past three months
02/03/23 09:38

Average buildings and contents policy at £148 is broadly unchanged year-on-year but Consumer Intelligence data shows pri...

The brands on top when it comes to Customer Service.
The brands on top when it comes to Customer Service.
01/03/23 20:22

Insurance is an industry where customer service is of the utmost importance. Customers need to know that you will suppor...

Are your tiered products going to get you in Consumer Duty hot water?
Are your tiered products going to get you in Consumer Duty hot water?
15/02/23 14:44

Customer understanding of general insurance products may be lower than many firms realise - and lower still as a result ...

Insurance brands leading the way for Customer Satisfaction in 2023.
Insurance brands leading the way for Customer Satisfaction in 2023.
15/02/23 13:15

A brand that is able to satisfy its customers means that they are meeting their needs and helping solve the problems of ...

Van Insurance accelerates by 15.5% in the past year
Van Insurance accelerates by 15.5% in the past year
02/02/23 08:19

Average quoted cost of van insurance in the UK now stands at £1,129, Consumer Intelligence data shows  But prices have d...