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Are your tiered products going to get you in Consumer Duty hot water?
15/02/23 14:44Customer understanding of general insurance products may be lower than many firms realise - and lower still as a result ...
Insurance brands leading the way for Customer Satisfaction in 2023.
15/02/23 13:15A brand that is able to satisfy its customers means that they are meeting their needs and helping solve the problems of ...
Van Insurance accelerates by 15.5% in the past year
02/02/23 08:19Average quoted cost of van insurance in the UK now stands at £1,129, Consumer Intelligence data shows But prices have dr...
Which insurance brands hold the most customer trust in 2023?
01/02/23 17:52Trust is one of the main foundations when forming a strong relationship and is of paramount importance for the insurance...
The UK’s biggest home insurance brands revealed
01/02/23 17:52AXA has become a top-5 home insurance brand, the latest market share figures from Consumer Intelligence show. Consumer I...
Six questions Daily Price Benchmarking can answer about your brand
19/01/23 09:30Here at Consumer Intelligence we’ve been busy developing more ways for brands to assess their position on PCWs and direc...
2023 Consumer Intelligence Awards winners revealed
19/01/23 09:02The winners of the Consumer Intelligence Awards 2023 have been announced. With multiple external factors making it harde...
Cost-of-living set to make yet more customers vulnerable
04/01/23 15:09The Financial Conduct Authority (FCA) identifies vulnerable customers through a combination of age, socio-economic group...
2023 Predictions from Ian Hughes
04/01/23 15:09After a year like 2022, with volatility, uncertainty, complexity and ambiguity (VUCA) all around you, 2023 is going to b...
Motor insurance premiums rise 17.4% in the past year
22/12/22 10:38Record number of brands are now quoting across the price comparison market The proportion of telematics quotes in the fi...