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The first waves in the insurance market post GIPP
The first waves in the insurance market post GIPP
17/03/22 10:08

The FCA expects £4 billion of insurance savings for consumers over the course of 10 years as the result of its General I...

GIPP – the data is in
GIPP – the data is in
02/03/22 16:45

It’s been nearly two months since the biggest pricing shakeup of a generation – and the first data is in. Here are 4 key...

These insurers are ahead of the pack for claims satisfaction in 2022
These insurers are ahead of the pack for claims satisfaction in 2022
02/03/22 16:44

Filing a claim to your insurance provider isn’t particularly fun. It usually comes hand in hand with a few familiar feel...

One in 5 Brits now have a video doorbell in home security tech boom
One in 5 Brits now have a video doorbell in home security tech boom
02/03/22 16:33

A decade after the invention of the first video doorbells, 20% of Brits now have one to monitor visitors to their home –...

The insurance brands delivering the best customer service
The insurance brands delivering the best customer service
16/02/22 15:25

Customer service isn’t just about having polite and courteous conversations with telephone representatives.   Let’s face...

Could reviews be the next competitive front for general insurance?
Could reviews be the next competitive front for general insurance?
16/02/22 15:14

With GIPP bringing the prospect of fairer, flatter pricing across the market – general insurance products are going to h...

Customer satisfaction: The top ten insurers of 2022
Customer satisfaction: The top ten insurers of 2022
03/02/22 12:25

A word that comes up frequently in the world of customer satisfaction is ‘consistency’. It’s not enough to receive adequ...

Premium deflation slows for van insurance
Premium deflation slows for van insurance
03/02/22 12:09

Average van insurance premiums fall 4% in 12 months to December 2021  Deflation slowed in last quarter of 2021, with ave...

Cohesion or chaos? The £4bn question in personal lines pricing
Cohesion or chaos? The £4bn question in personal lines pricing
03/02/22 12:00

The FCA’s intervention on home and motor pricing has been the biggest upheaval in the industry in decades as firms have ...

60% of Brits are back in the travel saddle
60% of Brits are back in the travel saddle
20/01/22 11:47

Holidays are making a comeback with 3 in 5 people either booked to go on holiday, or planning to book a holiday in 2022,...