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Who are the winners of Claims Satisfaction in 2023?
16/03/23 09:11Filling out a claim is a laborious task not one typically associated with the word 'satisfaction'. However, satisfying y...
When product tiers go rogue
16/03/23 08:49The growth of product tiers has been one of the biggest changes to the general insurance brand landscape in the last yea...
Home insurance premiums climb 6% in past three months
02/03/23 09:38Average buildings and contents policy at £148 is broadly unchanged year-on-year but Consumer Intelligence data shows pri...
The brands on top when it comes to Customer Service.
01/03/23 20:22Insurance is an industry where customer service is of the utmost importance. Customers need to know that you will suppor...
Are your tiered products going to get you in Consumer Duty hot water?
15/02/23 14:44Customer understanding of general insurance products may be lower than many firms realise - and lower still as a result ...
Insurance brands leading the way for Customer Satisfaction in 2023.
15/02/23 13:15A brand that is able to satisfy its customers means that they are meeting their needs and helping solve the problems of ...
Van Insurance accelerates by 15.5% in the past year
02/02/23 08:19Average quoted cost of van insurance in the UK now stands at £1,129, Consumer Intelligence data shows But prices have dr...
Which insurance brands hold the most customer trust in 2023?
01/02/23 17:52Trust is one of the main foundations when forming a strong relationship and is of paramount importance for the insurance...
The UK’s biggest home insurance brands revealed
01/02/23 17:52AXA has become a top-5 home insurance brand, the latest market share figures from Consumer Intelligence show. Consumer I...
Six questions Daily Price Benchmarking can answer about your brand
19/01/23 09:30Here at Consumer Intelligence we’ve been busy developing more ways for brands to assess their position on PCWs and direc...