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Consumers name top 10 UK insurers for claims satisfaction
Consumers name top 10 UK insurers for claims satisfaction
31/01/24 14:26

Filing an insurance claim is often associated with stress, concern, and anxiety for policyholders. It is a time when cus...

Consumer expectations in the ‘Age of Consumer Duty’
Consumer expectations in the ‘Age of Consumer Duty’
02/01/24 15:50

Six months after the implementation of the FCA’s new Consumer Duty, the pressure on insurers to put customers first cont...

Quoted motor insurance premiums race ahead by 67.2% in a year
Quoted motor insurance premiums race ahead by 67.2% in a year
02/01/24 12:19

The average quoted price of car insurance rose by 67.2% in the year to November – the highest annual increase on record,...

2024: A tale of transformation and innovation
2024: A tale of transformation and innovation
02/01/24 11:23

As we bid adieu to the eventful year of 2023 and step into the unwritten story of 2024, it’s like turning the page to a ...

Are your instalments costs Consumer Duty compliant?
Are your instalments costs Consumer Duty compliant?
30/11/23 14:09

In a recent Consumer Intelligence webinar, panellists came together to discuss the nuances that exist within the realm o...

Quoted home insurance prices surge a record 36.1% in a year
Quoted home insurance prices surge a record 36.1% in a year
30/11/23 14:08

The average quoted price of home insurance rose by 36.1% in the 12 months to October – the highest annual increase on re...

Telematics in decline: Strategic shift or concerning trend?
Telematics in decline: Strategic shift or concerning trend?
30/11/23 10:29

The insurance industry has experienced a surge in telematics-based insurance policies over the last decade. These polici...

Aviva Zero becomes clear market leader as electric vehicle sales surge
Aviva Zero becomes clear market leader as electric vehicle sales surge
01/11/23 12:09

The rise of electric vehicles in the UK is gaining momentum, with a new electric vehicle (EV) now being registered every...

Home insurers move to protect themselves against claims inflation
Home insurers move to protect themselves against claims inflation
01/11/23 12:00

In the face of continued claims inflation, new data from Consumer Intelligence reveals the home insurance market could b...

How much will a job title cost you?
How much will a job title cost you?
10/10/23 15:13

Do you know how much your job title can affect the premiums you are quoted when shopping for insurance? It’s a question ...