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Consumers name top 10 UK insurers for claims satisfaction
31/01/24 14:26Filing an insurance claim is often associated with stress, concern, and anxiety for policyholders. It is a time when cus...
Consumer expectations in the ‘Age of Consumer Duty’
02/01/24 15:50Six months after the implementation of the FCA’s new Consumer Duty, the pressure on insurers to put customers first cont...
Quoted motor insurance premiums race ahead by 67.2% in a year
02/01/24 12:19The average quoted price of car insurance rose by 67.2% in the year to November – the highest annual increase on record,...
2024: A tale of transformation and innovation
02/01/24 11:23As we bid adieu to the eventful year of 2023 and step into the unwritten story of 2024, it’s like turning the page to a ...
Are your instalments costs Consumer Duty compliant?
30/11/23 14:09In a recent Consumer Intelligence webinar, panellists came together to discuss the nuances that exist within the realm o...
Quoted home insurance prices surge a record 36.1% in a year
30/11/23 14:08The average quoted price of home insurance rose by 36.1% in the 12 months to October – the highest annual increase on re...
Telematics in decline: Strategic shift or concerning trend?
30/11/23 10:29The insurance industry has experienced a surge in telematics-based insurance policies over the last decade. These polici...
Aviva Zero becomes clear market leader as electric vehicle sales surge
01/11/23 12:09The rise of electric vehicles in the UK is gaining momentum, with a new electric vehicle (EV) now being registered every...
Home insurers move to protect themselves against claims inflation
01/11/23 12:00In the face of continued claims inflation, new data from Consumer Intelligence reveals the home insurance market could b...
How much will a job title cost you?
10/10/23 15:13Do you know how much your job title can affect the premiums you are quoted when shopping for insurance? It’s a question ...