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Lost in Translation: What Your Travel Insurance Customers Think They've Bought
Lost in Translation: What Your Travel Insurance Customers Think They've Bought
20/05/2026, 14:18

The travel insurance market has a confidence problem. Not a lack of it. An excess of it. Eight out of ten UK travel insu...

Quiet Market, Noisy World: Could the Middle East Trigger the Next UK Motor Shock?
Quiet Market, Noisy World: Could the Middle East Trigger the Next UK Motor Shock?
23/04/2026, 12:40

This article was drafted with the assistance of Claude Opus 4.7 UK motor insurance is having its quietest period in a de...

You can't control the market. But you can stop being surprised by it.
You can't control the market. But you can stop being surprised by it.
23/04/2026, 12:21

There's a conversation we have with trading and commercial teams fairly regularly, and it usually starts the same way. T...

What the industry keeps getting wrong about young drivers
What the industry keeps getting wrong about young drivers
20/04/2026, 15:28

Is the under-25 motor market really in decline, or has the industry just stopped trying? That was the question at the he...

Van insurance prices start rising again after a year of decline, new data shows
Van insurance prices start rising again after a year of decline, new data shows
26/03/2026, 11:25

Van insurance premiums are beginning to rise again after a year of falling prices, signalling a potential turning point ...

Under-25 motor: the next growth opportunity, or the next mistake?
Under-25 motor: the next growth opportunity, or the next mistake?
25/03/2026, 17:08

Across the motor insurance market, growth is getting harder to find. For many insurers, the “vanillaverse” of lower-risk...

Your pricing experiment didn’t fail. The market just moved faster than you did.
Your pricing experiment didn’t fail. The market just moved faster than you did.
25/03/2026, 16:11

Most insurers are running pricing experiments. Rates are adjusted, positions shift, results are tracked. The assumption ...

Are insurers designing products for behaviour that no longer exists?
Are insurers designing products for behaviour that no longer exists?
25/03/2026, 15:53

For years, the industry narrative has been simple: insurance is a price-driven market. Consumers want cheaper cover, and...