Read up on
Exciting Insight
Renewal Transparency: What Do Consumers Think?
13/04/17 16:09Behind the FCA’s decision to force pricing transparency at renewal was a desire to improve the treatment of loyal consum...
Aggregator Questions: Why Small Differences Make A Big Difference To Pricing
06/04/17 14:33Some insurance brands deliberately offer different prices on each of the price comparison websites (PCWs) and there are ...
Reacting To External Factors In Insurance Pricing
09/03/17 09:17Following the recent announcement around the reduction of the Ogden discount rate the market has already seen many brand...
Ogden: A Very Human Cost.
02/03/17 14:46The decision on Monday to change the Ogden rate to -0.75% comes with at least two very human costs. Before we get in to ...
Meet Our New General Insurance Pricing Expert
15/12/16 14:53John Blevins is a General Insurance specialist with 19 years’ experience in the insurance industry. Having worked in an ...
A Lot’s Changed In The Last 13 Years . . .
03/11/16 16:13This week Consumer Intelligence has become a teenager. To mark our 13th birthday we’ve had a look at the things that hav...
Viewsbank: An Introduction To Consumer Research
13/10/16 17:30The value of understanding how and why consumers find, choose and stay with brands is crucial across all industries. In ...
Deliver Great Customer Experience And Still Meet Regulatory Requirements
29/09/16 16:08The CMA and FCA’s recent changes on the sales of add-ons and protected no claims discounts are designed to improve consu...
Motor Premiums Rise Again
15/09/16 15:45Motor premiums are continuing to rise and have reached an average of £788, our latest Consumer Intelligence Car Insuranc...
What’s Happening With Protected No Claims Bonuses?
24/08/16 16:47The Competition and Markets Authority (CMA) Private Motor Insurance (PMI) Order came into force at the beginning of the ...