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Telematics gains ground with older drivers as driving test passes stall
Telematics gains ground with older drivers as driving test passes stall
15/04/21 11:30

Telematics policies, including pay as you go driving and black box monitoring, are generally thought of as niche tools t...

Car insurance premiums plummet 8.1% in 12 months
Car insurance premiums plummet 8.1% in 12 months
01/04/21 10:43

Since the turn of the year, prices have fallen 4.1% The average motor premium is now £732. With less cars on the road an...

Accelerating the debate on fair value – 10 take aways
Accelerating the debate on fair value – 10 take aways
01/04/21 10:20

Last week the FCA updated the insurance industry on the timetable for the implementation of its general insurance pricin...

Back to the Fair Value Future
Back to the Fair Value Future
18/03/21 10:51

Fair value has now been with us for a while, but it is now becoming a tangible outcome for more insurance products as pa...

Customer satisfaction: The top rated insurance brands of 2021
Customer satisfaction: The top rated insurance brands of 2021
18/03/21 10:39

It cannot be disputed that customer satisfaction, particularly in these times, is a key contributor to business success....

Is personal cyber cover the next frontier for home insurance?
Is personal cyber cover the next frontier for home insurance?
04/03/21 11:47

John Lewis hasn’t just been reimagining the future of its bricks and mortar retail operations. In February it launched a...

The insurance brands customers are recommending in 2021
The insurance brands customers are recommending in 2021
03/03/21 17:20

Customer recommendations are one of the most powerful marketing tools around. With so many options for customers, recomm...

First-rate customer service: The insurance brands to watch in 2021
First-rate customer service: The insurance brands to watch in 2021
18/02/21 12:12

The customer service category in the Consumer Intelligence Awards celebrates the brands getting it right when it comes t...

Lifetime pet insurance products increase as brands battle for attention
Lifetime pet insurance products increase as brands battle for attention
18/02/21 12:06

Pet purchases or rehoming has been one of the few growth stories to emerge over the last 12 months, with more than 10% o...