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89% of people don’t know about whiplash reforms
13/05/21 10:22Nearly 9 out of 10 people aren’t aware that claims process for whiplash injuries is soon going to look very different, a...
Service levels hold steady through pandemic
13/05/21 10:03Some good news for brands that battled through sudden call centre closures and changing customer requirements. The numbe...
Covid restrictions drive van insurance premiums down 2% in 12 months
29/04/21 12:42The average quoted cost of van insurance in the UK is now £1,055 Van drivers aged under 25 saw the sharpest drop in the ...
Reluctance to return to public transport as lockdown lifts
29/04/21 12:24Lockdown life clearly affected how people travelled – in particular, how much they used their cars. We saw insurers offe...
Insuring the PAW Patrol
15/04/21 11:35As a mum of a young boy, I often get asked the question “Mum, can we get a dog?”. Inspired by his favourite TV show, the...
Telematics gains ground with older drivers as driving test passes stall
15/04/21 11:30Telematics policies, including pay as you go driving and black box monitoring, are generally thought of as niche tools t...
Car insurance premiums plummet 8.1% in 12 months
01/04/21 10:43Since the turn of the year, prices have fallen 4.1% The average motor premium is now £732. With less cars on the road an...
Accelerating the debate on fair value – 10 take aways
01/04/21 10:20Last week the FCA updated the insurance industry on the timetable for the implementation of its general insurance pricin...
Back to the Fair Value Future
18/03/21 10:51Fair value has now been with us for a while, but it is now becoming a tangible outcome for more insurance products as pa...
Customer satisfaction: The top rated insurance brands of 2021
18/03/21 10:39It cannot be disputed that customer satisfaction, particularly in these times, is a key contributor to business success....