Read up on

Exciting Insight

89% of people don’t know about whiplash reforms
89% of people don’t know about whiplash reforms
13/05/21 10:22

Nearly 9 out of 10 people aren’t aware that claims process for whiplash injuries is soon going to look very different, a...

Service levels hold steady through pandemic
Service levels hold steady through pandemic
13/05/21 10:03

Some good news for brands that battled through sudden call centre closures and changing customer requirements. The numbe...

Covid restrictions drive van insurance premiums down 2% in 12 months
Covid restrictions drive van insurance premiums down 2% in 12 months
29/04/21 12:42

The average quoted cost of van insurance in the UK is now £1,055 Van drivers aged under 25 saw the sharpest drop in the ...

Reluctance to return to public transport as lockdown lifts
Reluctance to return to public transport as lockdown lifts
29/04/21 12:24

Lockdown life clearly affected how people travelled – in particular, how much they used their cars. We saw insurers offe...

Insuring the PAW Patrol
Insuring the PAW Patrol
15/04/21 11:35

As a mum of a young boy, I often get asked the question “Mum, can we get a dog?”. Inspired by his favourite TV show, the...

Telematics gains ground with older drivers as driving test passes stall
Telematics gains ground with older drivers as driving test passes stall
15/04/21 11:30

Telematics policies, including pay as you go driving and black box monitoring, are generally thought of as niche tools t...

Car insurance premiums plummet 8.1% in 12 months
Car insurance premiums plummet 8.1% in 12 months
01/04/21 10:43

Since the turn of the year, prices have fallen 4.1% The average motor premium is now £732. With less cars on the road an...

Accelerating the debate on fair value – 10 take aways
Accelerating the debate on fair value – 10 take aways
01/04/21 10:20

Last week the FCA updated the insurance industry on the timetable for the implementation of its general insurance pricin...

Back to the Fair Value Future
Back to the Fair Value Future
18/03/21 10:51

Fair value has now been with us for a while, but it is now becoming a tangible outcome for more insurance products as pa...

Customer satisfaction: The top rated insurance brands of 2021
Customer satisfaction: The top rated insurance brands of 2021
18/03/21 10:39

It cannot be disputed that customer satisfaction, particularly in these times, is a key contributor to business success....