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The Six Ps Of User Experience And Why It Matters
14/05/2020, 14:04There’s no doubt that once the dust settles after the coronavirus pandemic the insurance market will look very different...
The great rebate debate: what do your customers want from your brand?
30/04/2020, 14:24A welcome announcement for their customers last week, Admiral kicked off Monday morning with news it would return £25 to...
Navigating the Coronavirus through the eyes of the consumer
19/03/2020, 12:51It’s a very strange time to be trying to put together content for our regular newsletter. Our entire team is working rem...
2020 – A year of seismic shifts
09/01/2020, 12:30It is the beginning of a new decade and with it comes a lot of pressure for the industry to make substantive change. The...
Insurance 2025: How can brands survive?
11/07/2019, 14:18This article is going to make your head hurt, but don’t worry, you aren’t alone. Anything that talks about the future an...
Insurance Predictions 2018: Inflation, Ogden and GDPR
21/12/2017, 13:11As the New Year lurks off stage, waiting to burst into the global spotlight, I sit down and wonder about the cast of cha...
Ogden: A Very Human Cost.
02/03/2017, 14:46The decision on Monday to change the Ogden rate to -0.75% comes with at least two very human costs. Before we get in to ...
Motor Insurance Shopping Around Spikes As Prices Rise
28/04/2016, 09:51The number of customers shopping around for Motor insurance has spiked since November 2015. This is as a direct result o...