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What’s driving the market for monthly customers?
What’s driving the market for monthly customers?
Apr 27, 2023 10:52:17 AM

One-in-four drivers pay for their car insurance in monthly instalments, and so do one third of home insurance customers....

Nearly half of pet owners worry about being able to afford their pet
Nearly half of pet owners worry about being able to afford their pet
Apr 21, 2023 10:42:17 AM

Forget 9 out of 10 cats, nearly 9 out of 10 owners of cats and/or dogs think having a pet is getting more expensive - an...

The most competitive insurance brands for electric vehicles
The most competitive insurance brands for electric vehicles
Mar 22, 2023 3:42:44 PM

The number of new electric and hybrid vehicles joining the UK’s roads continues to rise, and accounted for 51.6% of new ...

Do first-time buyers understand insurance?
Do first-time buyers understand insurance?
Mar 22, 2023 3:28:12 PM

Of the entirely new outcomes of the new Consumer Duty, tailoring and testing firm communications in order to evidence cu...

Number of motor products reaches all-time high
Number of motor products reaches all-time high
Feb 23, 2023 12:46:44 PM

The number of brands quoting across PCWs hit an all-time high last year, with new market entrants and tiered offerings m...

How important are your ethics to your customers?
How important are your ethics to your customers?
Feb 23, 2023 9:53:46 AM

Not all superheroes wear capes… In fact, the people who are really saving the world are arguably just ordinary folk livi...

The home insurance brands dominating UK market share
The home insurance brands dominating UK market share
Jan 26, 2023 12:25:06 PM

Market consolidation, tiered products and changing group positions all came into play in the battle for home insurance c...

Rethinking customer vulnerability
Rethinking customer vulnerability
Jan 26, 2023 10:09:35 AM

When the Consumer Duty goes live in six months’ time, firms will face a new frontier of showing that customers understoo...

Why vulnerable customers should be at the core of your 2023 strategy
Why vulnerable customers should be at the core of your 2023 strategy
Dec 15, 2022 9:50:08 AM

Nearly three out of ten customers now self-identify as vulnerable – and that rises to four out of ten when Consumer Inte...

Look out for the Amazons
Look out for the Amazons
Dec 14, 2022 11:44:29 AM

It’s advice relevant not just to the men of Ancient Greece, but to the insurance industry of today. Because Amazon, not ...