Read up on

Exciting Insight

Are your tiered products going to get you in Consumer Duty hot water?
Are your tiered products going to get you in Consumer Duty hot water?
15/02/23 14:44

Customer understanding of general insurance products may be lower than many firms realise - and lower still as a result ...

Insurance brands leading the way for Customer Satisfaction in 2023.
Insurance brands leading the way for Customer Satisfaction in 2023.
15/02/23 13:15

A brand that is able to satisfy its customers means that they are meeting their needs and helping solve the problems of ...

Van Insurance accelerates by 15.5% in the past year
Van Insurance accelerates by 15.5% in the past year
02/02/23 08:19

Average quoted cost of van insurance in the UK now stands at £1,129, Consumer Intelligence data shows But prices have dr...

Which insurance brands hold the most customer trust in 2023?
Which insurance brands hold the most customer trust in 2023?
01/02/23 17:52

Trust is one of the main foundations when forming a strong relationship and is of paramount importance for the insurance...

The UK’s biggest home insurance brands revealed
The UK’s biggest home insurance brands revealed
01/02/23 17:52

AXA has become a top-5 home insurance brand, the latest market share figures from Consumer Intelligence show. Consumer I...

Six questions Daily Price Benchmarking can answer about your brand
Six questions Daily Price Benchmarking can answer about your brand
19/01/23 09:30

Here at Consumer Intelligence we’ve been busy developing more ways for brands to assess their position on PCWs and direc...

2023 Consumer Intelligence Awards winners revealed
2023 Consumer Intelligence Awards winners revealed
19/01/23 09:02

The winners of the Consumer Intelligence Awards 2023 have been announced. With multiple external factors making it harde...

Cost-of-living set to make yet more customers vulnerable
Cost-of-living set to make yet more customers vulnerable
04/01/23 15:09

The Financial Conduct Authority (FCA) identifies vulnerable customers through a combination of age, socio-economic group...

2023 Predictions from Ian Hughes
2023 Predictions from Ian Hughes
04/01/23 15:09

After a year like 2022, with volatility, uncertainty, complexity and ambiguity (VUCA) all around you, 2023 is going to b...

Motor insurance premiums rise 17.4% in the past year
Motor insurance premiums rise 17.4% in the past year
22/12/22 10:38

Record number of brands are now quoting across the price comparison market The proportion of telematics quotes in the fi...