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Why I wish I had pet insurance – meet Pepper
Why I wish I had pet insurance – meet Pepper
22/03/22 11:21

This is Pepper. Pepper likes to visit other people’s houses and persuade them he doesn’t get fed at home. He has to be s...

Highly recommended: The insurers that customers love most in 2022
Highly recommended: The insurers that customers love most in 2022
17/03/22 10:37

We all take notice of reviews, right? Whether you’re looking for a new place to order from on a food delivery app, scrol...

Opportunity wags – new market data defines pet possibilities
Opportunity wags – new market data defines pet possibilities
17/03/22 10:25

We know that when people stopped panic-buying loo roll, they started to panic buy pets – with an estimated 3.2 million a...

The first waves in the insurance market post GIPP
The first waves in the insurance market post GIPP
17/03/22 10:08

The FCA expects £4 billion of insurance savings for consumers over the course of 10 years as the result of its General I...

GIPP – the data is in
GIPP – the data is in
02/03/22 16:45

It’s been nearly two months since the biggest pricing shakeup of a generation – and the first data is in. Here are 4 key...

These insurers are ahead of the pack for claims satisfaction in 2022
These insurers are ahead of the pack for claims satisfaction in 2022
02/03/22 16:44

Filing a claim to your insurance provider isn’t particularly fun. It usually comes hand in hand with a few familiar feel...

One in 5 Brits now have a video doorbell in home security tech boom
One in 5 Brits now have a video doorbell in home security tech boom
02/03/22 16:33

A decade after the invention of the first video doorbells, 20% of Brits now have one to monitor visitors to their home –...

The insurance brands delivering the best customer service
The insurance brands delivering the best customer service
16/02/22 15:25

Customer service isn’t just about having polite and courteous conversations with telephone representatives. Let’s face i...

Could reviews be the next competitive front for general insurance?
Could reviews be the next competitive front for general insurance?
16/02/22 15:14

With GIPP bringing the prospect of fairer, flatter pricing across the market – general insurance products are going to h...

Customer satisfaction: The top ten insurers of 2022
Customer satisfaction: The top ten insurers of 2022
03/02/22 12:25

A word that comes up frequently in the world of customer satisfaction is ‘consistency’. It’s not enough to receive adequ...