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Why I wish I had pet insurance – meet Pepper
22/03/22 11:21This is Pepper. Pepper likes to visit other people’s houses and persuade them he doesn’t get fed at home. He has to be s...
Highly recommended: The insurers that customers love most in 2022
17/03/22 10:37We all take notice of reviews, right? Whether you’re looking for a new place to order from on a food delivery app, scrol...
Opportunity wags – new market data defines pet possibilities
17/03/22 10:25We know that when people stopped panic-buying loo roll, they started to panic buy pets – with an estimated 3.2 million a...
The first waves in the insurance market post GIPP
17/03/22 10:08The FCA expects £4 billion of insurance savings for consumers over the course of 10 years as the result of its General I...
GIPP – the data is in
02/03/22 16:45It’s been nearly two months since the biggest pricing shakeup of a generation – and the first data is in. Here are 4 key...
These insurers are ahead of the pack for claims satisfaction in 2022
02/03/22 16:44Filing a claim to your insurance provider isn’t particularly fun. It usually comes hand in hand with a few familiar feel...
One in 5 Brits now have a video doorbell in home security tech boom
02/03/22 16:33A decade after the invention of the first video doorbells, 20% of Brits now have one to monitor visitors to their home –...
The insurance brands delivering the best customer service
16/02/22 15:25Customer service isn’t just about having polite and courteous conversations with telephone representatives. Let’s face i...
Could reviews be the next competitive front for general insurance?
16/02/22 15:14With GIPP bringing the prospect of fairer, flatter pricing across the market – general insurance products are going to h...
Customer satisfaction: The top ten insurers of 2022
03/02/22 12:25A word that comes up frequently in the world of customer satisfaction is ‘consistency’. It’s not enough to receive adequ...