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How Much Extra Shopping Around Will The Ogden Rate Changes Cause?
How Much Extra Shopping Around Will The Ogden Rate Changes Cause?
04/05/17 13:56

If there’s one certainty about the Ogden rate changes, it’s that premiums will increase sharply. We have already seen th...

The Importance Of Keeping It Real When Testing A New Product Or Service
The Importance Of Keeping It Real When Testing A New Product Or Service
20/04/17 16:50

For many large financial services companies the ability to confidently test a new platform, product or service within a ...

Renewal Transparency: What Do Consumers Think?
Renewal Transparency: What Do Consumers Think?
13/04/17 16:09

Behind the FCA’s decision to force pricing transparency at renewal was a desire to improve the treatment of loyal consum...

Aggregator Questions: Why Small Differences Make A Big Difference To Pricing
Aggregator Questions: Why Small Differences Make A Big Difference To Pricing
06/04/17 14:33

Some insurance brands deliberately offer different prices on each of the price comparison websites (PCWs) and there are ...

Reacting To External Factors In Insurance Pricing
Reacting To External Factors In Insurance Pricing
09/03/17 09:17

Following the recent announcement around the reduction of the Ogden discount rate the market has already seen many brand...

Ogden: A Very Human Cost.
Ogden: A Very Human Cost.
02/03/17 14:46

The decision on Monday to change the Ogden rate to -0.75% comes with at least two very human costs. Before we get in to ...

Meet Our New General Insurance Pricing Expert
Meet Our New General Insurance Pricing Expert
15/12/16 14:53

John Blevins is a General Insurance specialist with 19 years’ experience in the insurance industry. Having worked in an ...

A Lot’s Changed In The Last 13 Years . . .
A Lot’s Changed In The Last 13 Years . . .
03/11/16 16:13

This week Consumer Intelligence has become a teenager. To mark our 13th birthday we’ve had a look at the things that hav...

Viewsbank: An Introduction To Consumer Research
Viewsbank: An Introduction To Consumer Research
13/10/16 17:30

The value of understanding how and why consumers find, choose and stay with brands is crucial across all industries. In ...

Deliver Great Customer Experience And Still Meet Regulatory Requirements
Deliver Great Customer Experience And Still Meet Regulatory Requirements
29/09/16 16:08

The CMA and FCA’s recent changes on the sales of add-ons and protected no claims discounts are designed to improve consu...