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Number of motor products reaches all-time high
Number of motor products reaches all-time high
Feb 23, 2023 12:46:44 PM

The number of brands quoting across PCWs hit an all-time high last year, with new market entrants and tiered offerings m...

How important are your ethics to your customers?
How important are your ethics to your customers?
Feb 23, 2023 9:53:46 AM

Not all superheroes wear capes… In fact, the people who are really saving the world are arguably just ordinary folk livi...

The home insurance brands dominating UK market share
The home insurance brands dominating UK market share
Jan 26, 2023 12:25:06 PM

Market consolidation, tiered products and changing group positions all came into play in the battle for home insurance c...

Rethinking customer vulnerability
Rethinking customer vulnerability
Jan 26, 2023 10:09:35 AM

When the Consumer Duty goes live in six months’ time, firms will face a new frontier of showing that customers understoo...

Why vulnerable customers should be at the core of your 2023 strategy
Why vulnerable customers should be at the core of your 2023 strategy
Dec 15, 2022 9:50:08 AM

Nearly three out of ten customers now self-identify as vulnerable – and that rises to four out of ten when Consumer Inte...

Look out for the Amazons
Look out for the Amazons
Dec 14, 2022 11:44:29 AM

It’s advice relevant not just to the men of Ancient Greece, but to the insurance industry of today. Because Amazon, not ...

The bumpy rise of the electric vehicle – and the EV insurance policy
The bumpy rise of the electric vehicle – and the EV insurance policy
Sep 22, 2022 1:29:24 PM

Demand for new cars may have been suppressed over the last year by supply chain issues, and inevitably haunted by the co...

The private equity backed challengers making waves in personal lines
The private equity backed challengers making waves in personal lines
Jun 16, 2022 11:51:38 AM

There have been a flurry of announcements and activity from the home insurance challengers in recent months. Urban Jungl...

Why essentials products are coming of age
Why essentials products are coming of age
May 19, 2022 10:23:51 AM

The cost of living crisis has been hitting the headlines for months – and it could be hitting insurance soon, too. In Ap...