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Insurance Pricing As The ...

It’s appropriate to ask the question, what factors influence a customer’s decision to swit...

Insurance Retention Perfo...

Consumer Intelligence tracks customers’ renewal intentions and thus has unique insight int...

Why Self Storage Insuranc...

Back in 2014 the FCA issued a warning about add on insurance products. With the buyer’s at...

The Importance Of Custome...

The size of the UK general insurance market has remained largely flat over the past few ye...

How Does Shopper Behaviou...

The number of motorists who shop around at renewal has fallen as deflation has entered the...

One year on from renewal ...

It’s been a year since the FCA required personal lines brands to display the previous year...

Renewal Pricing Trends Re...

Motor premium increases for existing customers soared to new highs in 2017, rising for the...

The Renewal Disclosure Su...

Seven months after the FCA introduced new measures to improve consumer engagement at time ...

Should Attracting Custome...

What are the key differences between those who buy their insurance using price comparison ...

In Search Of Retention

Acquiring new customers is expensive, and by their very definition they are the customers ...

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