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How Do We Do That? Delivering Consistency Across Websites
28/08/25 14:02At first glance, getting a single insurance price to compare across websites might seem straightforward. After all, a dr...
Claims Satisfaction is Rising Again - And it’s Where The Future Will be Won
28/08/25 13:59For the first time in two years, UK customers are telling us they feel better about their claims experiences. Consumer I...
FCA Premium Finance Report Confirms the Need for Clearer Pricing Metrics: Why TIC Matters Now More Than Ever
22/07/25 15:51The FCA’s latest Premium Finance Market Study update, released today, has rightly grabbed the industry's attention. It h...
FCA Premium Finance Report Confirms Consumer Intelligence Research, Urges Greater Transparency in Insurance Costs
22/07/25 11:43Consumer Intelligence today welcomed the Financial Conduct Authority’s (FCA) recently published “Premium Finance Market ...
How Do We Do That? Creating Accurate, Balanced Risk Baskets
26/06/25 13:33In this second instalment of our "How do we do that?" series, we delve into the detailed and meticulous process behind c...
How Do We Do That? Ensuring High-Quality, Compliant Data
29/05/25 16:38In this first instalment of our "How do we do that?" series, we're focusing on the critical importance of data provenanc...
The Future of Broking - Why Humanity, Not Technology, Will Decide Who Wins
29/05/25 16:10At the BIBA Conference, I participated in a lively seminar on “The Value of an Insurance Broker.” We had underwriters, b...
Unlocking potential: Why we're excited to help insurers grow in the SME market
24/04/25 09:29At Consumer Intelligence, we're dedicated to uncovering growth opportunities for insurers by identifying underserved and...
How insurers can move beyond the 'Vanilla Verse'
27/03/25 11:24In the fiercely competitive UK general insurance market, insurers have been increasingly gravitating towards what we cal...
Lasting loyalty: Top 10 insurance brands leading in customer satisfaction
26/02/25 14:45Loyal customers are the lifeblood of any successful insurer. Earning and maintaining their trust takes more than just me...