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Our five most popular articles of 2021
Our five most popular articles of 2021
22/12/21 10:22

For the insurance industry, this past 12 months has been something of a rollercoaster. With big changes coming into forc...

Preparing for unprecedented change
Preparing for unprecedented change
30/09/21 12:51

The general insurance sector is going through the biggest changes and challenges it’s ever seen, and out the other side,...

Our top five most popular blogs of 2020
Our top five most popular blogs of 2020
22/12/20 11:25

As we near the end of a year that has been like no other, it's a time for not just relaxation, but reflection too. That'...

Five (unexpected) consequences of the dual pricing ban
Five (unexpected) consequences of the dual pricing ban
15/10/20 12:02

The FCA’s proposals to ban price walking look set to usher in the most radical shake up of the home and car insurance ma...

FCA demands insurance industry goes cold turkey on dual pricing
FCA demands insurance industry goes cold turkey on dual pricing
22/09/20 12:14

Today’s ruling from the FCA requires firms to go cold turkey – completely eradicating the practice of dual pricing and t...

Four things we learnt from studying insurance renewal letters
Four things we learnt from studying insurance renewal letters
31/10/19 12:08

It’s been over two years since brands have had to display last year’s premium on customer renewal letters as well as mes...

The FCA encourage insurers to demonstrate why customers should renew
The FCA encourage insurers to demonstrate why customers should renew
17/10/19 11:59

Earlier this month, the FCA unveiled a number of measures to address general insurance pricing in a market which it cons...

How do financially vulnerable customers buy insurance?
How do financially vulnerable customers buy insurance?
25/07/19 12:03

The protection of financially vulnerable customers is squarely in the FCA’s sights. On Tuesday it launched a consultatio...

Is this the end of big data in insurance pricing?
Is this the end of big data in insurance pricing?
25/07/19 11:20

Changes announced by the FCA last week are going to force insurers to pause for thought in the way they use big data in ...

Walking The Tightrope Between Helping And Harming Consumers
Walking The Tightrope Between Helping And Harming Consumers
01/05/19 14:49

The FCA’s recently voiced concerns about long insurance distribution chains generated attention grabbing headlines such ...