As we near the end of a year that has been like no other, it's a time for not just relaxation, but reflection too. That's why, as we prepare to say goodbye to 2020, we've been taking a look back at our most popular blogs of the year. We'd like to take the opportunity to share them with you.

1. Five (Unexpected) Consequences of the Dual Pricing Ban

The FCA’s proposals to ban price walking look set to usher in the most radical shake up of the home and car insurance market to date.

2. FCA Demands Insurance Industry Goes Cold Turkey on Dual Pricing

The industry has attempted to wean itself off in recent years by narrowing the gap between new business prices and the prices charged at renewal (known as price walking), but it clearly wasn’t enough. 

3. How Coronavirus is Affecting Car Insurance

We look at the affect coronavirus is having across the motor insurance focusing on renewals, motor trade, telematics, new business and financial stress.

4. UK Motor Premiums Continue to Rise Amidst COVID-19 Pandemic

Amidst the current public health crisis and global pandemic, premiums continue to accelerate in the motor insurance market, with prices rising 2.8% in the last 3 months, totalling a 5.5% increase in the last year, according to the latest figures from data insight specialist, Consumer Intelligence.

5. How Admiral's £25 Refund Won Hearts, Minds and Renewals

Admiral’s move to automatically give motor customers back £25 during lockdown has been handsomely rewarded by a surge in brand loyalty and renewals.


From all of us here at Consumer Intelligence, we would like to wish you a very Merry Christmas and a Happy New Year.

This year our office will close on Christmas Eve and normal service will resume on Monday 4th January.

Thank you for your continued support and we will be back in touch in the new year.

A message from our CEO

As we approach the festive season, our CEO, Ian Hughes, has recorded a short message for you. 

Hit the play button below to hear it!

HubSpot Video


Comment . . . 

Submit a comment

You may also like

Our five most popular articles of 2021
Our five most popular articles of 2021
22 December, 2021

For the insurance industry, this past 12 months has been something of a rollercoaster. With big changes coming into forc...

The subdued normal – the good, the bad, and the looming
The subdued normal – the good, the bad, and the looming
11 June, 2020

Everywhere you look, there’s talk of the ‘new normal’ we’ve achieved, after the first weeks of extreme uncertainty that ...

Top 10 Changes In Insurance in 10 Years
Top 10 Changes In Insurance in 10 Years
15 August, 2018

We’ve been reflecting a lot on the past and future of UK general insurance this month, prompted by the announcement that...