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Why Insurers Need A Clear Call Centre Strategy
Why Insurers Need A Clear Call Centre Strategy
11/08/16 13:59If one theme emerges from Consumer Intelligence’s quarterly Web2Phone research, it’s that insurance companies are employ...
A Fifth Of Customers Buy By Phone. Are You Looking After Them?
A Fifth Of Customers Buy By Phone. Are You Looking After Them?
21/07/16 16:11Price comparison sites have enjoyed a meteoric rise in the last 15 years and they’re here to stay. But they haven’t comp...
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