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Exciting Insight
Who Are The Biggest Motor Insurance Brands?
07/09/17 12:40In the age of price-driven aggregation, does brand still matter? According to our latest research, only 16% of consumers...
Infographic: Digital Insurance vs. Customer Need
31/08/17 14:22It is well known that older demographics are generally slower to adapt to online shopping and customer service experienc...
The Perfect Storm Causing Shopping Rates To Reach Four-Year High
10/08/17 14:43Shopping around for motor insurance has hit its highest mark in over four years as pricing increases and new regulation ...
In Search Of Retention
03/08/17 14:18Acquiring new customers is expensive, and by their very definition they are the customers you know the least about. But ...
Do Payment Methods Have An Impact At Renewal Time?
27/07/17 14:21The headline figures on shopping around at renewal have been high for a long time, but they have masked a big difference...
Motorists Shopping Around At Renewal As Premiums Rise
20/07/17 14:51Drivers are feeling the crunch as motor insurance premiums hit an average of £666 in the year to June 2017 with the aver...
Making Customer Experience Count: How To Be A Winner In 2018
29/06/17 14:30This week we have published our report on making customer experience count, giving a rundown of the 2017 Consumer Intell...
Pet Insurance Cost and Confusion - Infographic
08/06/17 16:34For many, pets are very much part of the family, but there’s no doubt they add to the household bills. So it should not ...
How Well Are You Talking To Your Motorbike Customers?
27/04/17 16:23With motorbike insurance premiums on the rise and the number of riders growing, disclosure of last year’s premium at ren...
Pet Insurance Purchase Behaviour Infographic
27/04/17 16:19Pet owners use more traditional channels when it comes to choosing their insurance provider. They take recommendations s...