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Motor Add-Ons: The Quiet Test Of Consumer Duty
22/01/26 15:21Motor insurance pricing is no stranger to regulatory scrutiny, yet one important part of the proposition continues to op...
Why Some of the Biggest PCW Performance Issues Never Show Up in Insurer Data
20/01/26 11:15Insurers spend a huge amount of time analysing pricing performance across price comparison websites. When results don’t ...
More choice, less clarity: why pet insurance is getting harder for customers to navigate
18/12/25 11:18The rapid expansion of choice in the UK pet insurance market is making it harder, not easier, for consumers to understan...
UK General Insurance: Predictions for 2025
10/12/24 12:27The UK general insurance market stands at a crossroads as it enters 2025. Consumer Intelligence’s recent webinar brought...
The growing gap between consumer and insurer risk perception
25/09/24 13:48Earlier this September, Ian Hughes, CEO of Consumer Intelligence, was invited to speak at the Verisk Insurance Conferenc...
The power of data insights in predicting competitor performance: Aviva's 2024 half-year results
04/09/24 15:38In the rapidly evolving insurance industry, the ability to predict market, brand and competitor performance has never be...
Staycation sensation: How UK holidays are changing the game
31/07/24 14:53Forget about jet-setting to Europe or sunbathing in the tropics—UK residents are rediscovering the charm of their own ba...
The Ogden Rate Announcement 2024/25: Reflecting on the Past, Preparing for the Future
03/07/24 13:44In 2017, the insurance industry experienced a seismic shift with the amendment of the Ogden rate, a crucial factor in de...
Confounding cover: The problem with essentials products
25/04/24 10:57In the increasingly complex landscape of the UK general insurance market, the definition of what constitutes an ‘essenti...
HSBC badged fastest growing insurance brand amidst industry churn
26/03/24 15:25The home insurance market is in a state of flux. Customer switching rates have hit an all-time high thanks to the unprec...