Navigating the Unchartered:
Evolving Trends and Regulatory Challenges in Travel Insurance

This webinar was recorded on 20th July 2023

Access the recording

Equip yourself with the insights to help navigate the ever-evolving landscape of travel insurance. 

Since the industry's post-COVID resurgence, the landscape of travel insurance has continued to evolve, and this webinar aims to shed light on the trends we've seen and regulatory hurdles now facing the industry.

Come away with:

  • Exclusive data insights on how pricing and consumer patterns have evolved over the last twelve months
  • An understanding of the implications that Consumer Duty poses for travel insurers
  • Perspective on why the market should be hyper focused on vulnerable customers 
  • A future focus on what lies ahead for the travel insurance market
  • Access to exclusive Consumer Intelligence travel data insights 

This is not one to be missed. 

Graeme Hamilton

Graeme Hamilton

Head of Leisure Insurance at Jackson Lee Underwriting

Graeme has 30 years' experience in the insurance industry, since starting as a graduate trainee at Endsleigh Insurance Services. 

The majority of that time was spent working in the leisure sector, including Operations Director @ JLT, Pet & Travel, and MD of his own business, which included the sale of non-standard travel insurance.  Graeme joined Jackson Lee in 2015 to help roll out a portfolio of new leisure products for insurance brokers.    

Ian Hughes

Ian Hughes

CEO at Consumer Intelligence

Ian has made it his life’s work to help companies understand how to improve their world by helping them better understand their customers.

In 2003, he launched Consumer Intelligence, a data analytics company that helps businesses fixate on executing great customer strategies, which now operates in 9 countries globally. Ian is a Fellow of the Institute of Direct Marketing, a Best Business Awards judge and an I Love Claims Board member. He is a graduate of Harvard Business School.

Max Thompson

Max Thompson

Insurance Insight Manager at Consumer Intelligence

Max has over 10 years’ insurance industry experience, having held roles across life and general insurance. Committed to professional development, he completed the CII’s Advanced Diploma in Insurance in 2017. As Insurance Insight Manager, Max’s expert analysis and storytelling provides high quality insight to help insurers see the world through the eyes of their customers.

Scarlett Scott-Collins

Scarlett Scott-Collins

Marketing Manager at Consumer Intelligence

Scarlett is our webinar chair.
Scarlett started her career in Marketing in 2014, and has since worked in various roles across B2B organisations. She joined the Consumer Intelligence team in 2020, and brought with her a desire for creating imaginative and original content to support business aspirations. Scarlett has degrees in Business, and Leadership & Management, and is passionate about using her creative skillset to capture the attention of those active in the insurance industry.