Insurance 2023:
Boom or bust?

Recorded on Thursday 1 December   |   11am   |   1 hour

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For our final webinar of 2022, we're going out with a bang... 💥

In 2022, the insurance industry demonstrated remarkable resilience and flexibility in overcoming a host of obstacles, particularly the impact of the pandemic, a blow to the economy, and the ever-changing regulatory landscape.

It doesn't end there though. The road ahead is dotted with multiple hurdles − rising inflation, growing consumer anxiety, and new regulatory changes, to name a few.

In our last webinar of 2022, we are thrilled to have been joined by Sam White and Branko Bjelobaba as we looked back at 2022, but more importantly, we identified and discussed the emerging challenges and opportunities that the industry will face in 2023 (and beyond).

Watch the recording for an explosive discussion as we navigate the road ahead into yet another huge year for insurance.

Event Speakers

Sam White

Sam White

Founder and Chair, Freedom Services Group

Sam White is the multi-award-winning Founder of Freedom Services Group and Stella Insurance Australia (Chair and CEO respectively. 

She employs over 170 staff with offices in Cheadle, Cheshire, and Sydney, Australia with a turnover of over £14million.

Sam cares passionately about diversity, equality, innovation and above all, making business human. Motivated by a desire to change the insurance industry for the better, Sam is a vocal advocate for levelling the playing field for women and championing female leaders within the industry.

Branko Bjelobaba

Branko Bjelobaba

Principal, Branko Ltd

Branko’s insurance career started in 1987 and he is now a prolific speaker and commentator and writes for leading publications and judges industry awards. 

Branko was Thomson Reuters Compliance Personality of the Year 2012, in 2017 received the London Market Outstanding Contribution to Legal and Compliance and in 2021 was Highly Commended by the CII in their Public Trust Awards and is still the youngest holder of the CII’s Bridgewater Award for Exceptional Service.

He is a Fellow of the Chartered Insurance Institute and holds Chartered status and is also a Member of the Institute of Directors (MIoD). He was Vice-President of the CII from 2008 to 2014 and became a Liveryman of the Worshipful Company of Insurers and a Freeman of the City of London in 2002.

Ian Hughes

Ian Hughes

CEO, Consumer Intelligence

Ian has made it his life’s work to help companies understand how to improve their world by helping them better understand their customers.

In 2003, he launched Consumer Intelligence, a data analytics company that helps businesses fixate on executing great customer strategies, which now operates in 9 countries globally. Ian is a Fellow of the Institute of Direct Marketing, a Best Business Awards judge and an I Love Claims Board member. He is a graduate of Harvard Business School.

Catherine Carey

Catherine Carey

Head of Consumer Strategy, Consumer Intelligence

Catherine is our newly appointed Head of Consumer Strategy, leading the development of our consumer research proposition. For the last 4 years, she has been a key member of our Marketing team and is now focused on meeting evolving clients needs resulting from the changing insurance and regulatory landscape.

Catherine's endless curiosity and storytelling abilities makes for the perfect skillset to help our clients see the world through the eyes of the consumer.

Scarlett Scott-Collins

Scarlett Scott-Collins

Senior Marketing Executive, Consumer Intelligence

Scarlett is our webinar chair.
Scarlett started her career in Marketing eight years ago, and has since worked in various roles across B2B organisations. She joined the Consumer Intelligence team in 2020, and brought with her a desire for creating imaginative and original content to support business aspirations. Scarlett has degrees in Business, and Leadership & Management, and is passionate about using her creative skillset to capture the attention of those active in the insurance industry.