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Revealed: The Huge Difference In No Claims Discounts
07/03/19 14:04Here’s a maths quiz for you. Take your car insurance premium, discount it by 44%, discount it by 29%, and now work out t...
Insurance Claims: The Moment Of Truth
10/01/19 15:55Most customers won’t have experienced the claims service of a provider, yet ultimately this is the real moment of truth ...
Consumers Remain Sceptical On Whiplash Reform Savings, Believe Premiums Will Rise
29/03/18 13:50Last week the Government unveiled plans to reform whiplash claims in its Civil Liability Bill, predicting an average pre...
Insurers Under Fire - 5 Things We Learned From The Liverpool Car Park Inferno
11/01/18 16:33Just when we thought the page could be turned on a challenging 2017, over 1,300 vehicles were destroyed in a blaze in a ...
Five Ways Technology Can Impact Claims
07/12/17 15:23The third and final blog in our series looking at the Future of General Insurance conference focuses on claims. It follo...
Claims Satisfaction: When It Matters the Most
30/11/17 17:14When choosing insurance cover, customers rely on considerations such as price, cover options and brand. In addition, mos...
Top 10 Insurance Brands For Claims Satisfaction Voted By Consumers
12/01/17 16:22When customers are choosing their insurance cover there will be considerations on price, cover options, and brand. Most ...
3 Take Outs From The I Love Claims Home Insurance Conference
24/11/16 16:56I attended the I Love Claims Home Insurance Conference this week. And as someone who spent 7 years working for a home in...
How To Make More Money
11/05/16 13:24Ian Hughes, CEO of Consumer Intelligence explains why focussing exclusively on the needs of the customer, enables you to...
Two Out Of Five ‘Suffer Insurance Claim Issues’
04/01/16 15:34Though, 84% believe their claim was handled fairly, and only one in three who have claims turned down move insurer. More...