Ian Hughes, CEO of Consumer Intelligence explains why focussing exclusively on the needs of the customer, enables you to become more profitable.

At the Commercial Claims Conference in 2015 Ian Hughes gave a talk called ‘How to make more money’. Watch these two videos which highlight the key learning points from his honest and frank talk.

Part one:

 

 

Part two:

 

 


Contact us to find out how you can apply our unquie insight and services to help protect and grow your business.

contact us


 

Submit a comment

You may also like

Who’s winning on price for van insurance?
Who’s winning on price for van insurance?
10 November, 2022

Admiral Group continues to dominate the van market with a clean sweep of the top 3 places for the most competitive quote...