Ian Hughes, CEO of Consumer Intelligence explains why focussing exclusively on the needs of the customer, enables you to become more profitable.

At the Commercial Claims Conference in 2015 Ian Hughes gave a talk called ‘How to make more money’. Watch these two videos which highlight the key learning points from his honest and frank talk.

Part one:

 

 

Part two:

 

 


Contact us to find out how you can apply our unquie insight and services to help protect and grow your business.

contact us


 

Submit a comment

You may also like

Claims inflation drives up insurance costs for UK motorists
Claims inflation drives up insurance costs for UK motorists
29 September, 2022

The cost of car insurance has increased 12.8% in the last 12 months In the UK, the average motor premium now stands at £...

Motor insurance premiums rise 17.4% in the past year
Motor insurance premiums rise 17.4% in the past year
22 December, 2022

Record number of brands are now quoting across the price comparison market The proportion of telematics quotes in the fi...