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Data’s Perfect Storm

Almost exactly a year ago I predicted a perfect storm of an issue.

Mitigating The Moment Of ...

Whether it is the rise of new customer-centric products and propositions, the looming hulk...

When GDPR Goes Wrong

It has started – the mad, desperate scramble to get me to re-opt-in to companies' mailing ...

Home and Motor Insurers ‘...

Costs of contacting existing customers will soar after Delete Day But smaller brands and n...

GDPR: Legitimate Concerns...

With the shadow of the GDPR front line forming up on the horizon, the industry continues t...

Insurance Predictions 201...

As the New Year lurks off stage, waiting to burst into the global spotlight, I sit down an...

What's The Toughest Job I...

As insurer boardrooms across the country put the final touches to their 2018 plans, it see...

GDPR: Legitimate Purpose ...

Imagine waking up in the middle of the night and finding a drunk stranger at your bedroom ...

Home and Motor Insurers ‘...

Costs of contacting existing customers will soar after Delete Day But smaller brands and n...

Who Are The Biggest Motor...

In the age of price-driven aggregation, does brand still matter?

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