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Data’s Perfect Storm
08/05/18 17:18Almost exactly a year ago I predicted a perfect storm of an issue. I predicted that GDPR would stay very low down the co...
Mitigating The Moment Of Truth: Why Trust Matters More Than Ever
06/04/18 14:57Whether it is the rise of new customer-centric products and propositions, the looming hulk of GDPR, or the good old-fash...
When GDPR Goes Wrong
22/03/18 11:30It has started – the mad, desperate scramble to get me to re-opt-in to companies' mailing lists ahead of the GDPR deadli...
Home and Motor Insurers ‘Face £100 Million GDPR Loyalty Bill’
13/02/18 16:43Costs of contacting existing customers will soar after Delete Day But smaller brands and new entrants could benefit Home...
GDPR: Legitimate Concerns For Renewal
01/02/18 13:35With the shadow of the GDPR front line forming up on the horizon, the industry continues to prepare for the charge. The ...
Insurance Predictions 2018: Inflation, Ogden and GDPR
21/12/17 13:11As the New Year lurks off stage, waiting to burst into the global spotlight, I sit down and wonder about the cast of cha...
What's The Toughest Job In Insurance For 2018?
26/10/17 13:32As insurer boardrooms across the country put the final touches to their 2018 plans, it seems odd that some of the things...
GDPR: Legitimate Purpose Is No Excuse For Being Drunk On Data
28/09/17 13:29Imagine waking up in the middle of the night and finding a drunk stranger at your bedroom door. They have staggered into...
Home and Motor Insurers ‘Face £100 Million GDPR Loyalty Bill’
07/09/17 13:36Costs of contacting existing customers will soar after Delete Day But smaller brands and new entrants could benefit Home...
Who Are The Biggest Motor Insurance Brands?
07/09/17 12:40In the age of price-driven aggregation, does brand still matter? According to our latest research, only 16% of consumers...