Read up on

Exciting Insight

Data’s Perfect Storm
Data’s Perfect Storm
08/05/18 17:18

Almost exactly a year ago I predicted a perfect storm of an issue.   I predicted that GDPR would stay very low down the ...

Mitigating The Moment Of Truth: Why Trust Matters More Than Ever
Mitigating The Moment Of Truth: Why Trust Matters More Than Ever
06/04/18 14:57

Whether it is the rise of new customer-centric products and propositions, the looming hulk of GDPR, or the good old-fash...

When GDPR Goes Wrong
When GDPR Goes Wrong
22/03/18 11:30

It has started – the mad, desperate scramble to get me to re-opt-in to companies' mailing lists ahead of the GDPR deadli...

Home and Motor Insurers ‘Face £100 Million GDPR Loyalty Bill’ 
Home and Motor Insurers ‘Face £100 Million GDPR Loyalty Bill’ 
13/02/18 16:43

Costs of contacting existing customers will soar after Delete Day But smaller brands and new entrants could benefit Home...

GDPR: Legitimate Concerns For Renewal
GDPR: Legitimate Concerns For Renewal
01/02/18 13:35

With the shadow of the GDPR front line forming up on the horizon, the industry continues to prepare for the charge. The ...

Insurance Predictions 2018: Inflation, Ogden and GDPR
Insurance Predictions 2018: Inflation, Ogden and GDPR
21/12/17 13:11

As the New Year lurks off stage, waiting to burst into the global spotlight, I sit down and wonder about the cast of cha...

What's The Toughest Job In Insurance For 2018?
What's The Toughest Job In Insurance For 2018?
26/10/17 13:32

As insurer boardrooms across the country put the final touches to their 2018 plans, it seems odd that some of the things...

GDPR: Legitimate Purpose Is No Excuse For Being Drunk On Data
GDPR: Legitimate Purpose Is No Excuse For Being Drunk On Data
28/09/17 13:29

Imagine waking up in the middle of the night and finding a drunk stranger at your bedroom door. They have staggered into...

Home and Motor Insurers ‘Face £100 Million GDPR Loyalty Bill’
Home and Motor Insurers ‘Face £100 Million GDPR Loyalty Bill’
07/09/17 13:36

Costs of contacting existing customers will soar after Delete Day But smaller brands and new entrants could benefit Home...

Who Are The Biggest Motor Insurance Brands?
Who Are The Biggest Motor Insurance Brands?
07/09/17 12:40

In the age of price-driven aggregation, does brand still matter?   According to our latest research, only 16% of consume...