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The Biggest Brands For Motor And Home Insurance
The Biggest Brands For Motor And Home Insurance
06/12/18 08:38

Brand strength is a key influencer in the home and motor insurance market, and our latest brand performance analysis sho...

Why Buying Insurance By Phone Is Going Nowhere
Why Buying Insurance By Phone Is Going Nowhere
21/11/18 17:12

Ignore telephone service at your peril. Whilst 56% of motor insurance customers buy online, 23% complete the transaction...

How Does Shopper Behaviour Change When Prices Come Down?
How Does Shopper Behaviour Change When Prices Come Down?
30/07/18 18:48

The number of motorists who shop around at renewal has fallen as deflation has entered the market, insight from our Insu...

Which Insurance Brands Give The Best Customer Experience?
Which Insurance Brands Give The Best Customer Experience?
29/03/18 13:51

In the past two months, we’ve revealed the insurance brands that over 40,000 consumers feel best meet their needs across...

The Top 10 Brands For Customer Recommendation
The Top 10 Brands For Customer Recommendation
15/03/18 13:29

Over the past year, the numbers of consumers shopping around continued to rise. Home insurance shopping rates reaching a...

The Top 10 Brands For Customer Satisfaction
The Top 10 Brands For Customer Satisfaction
01/03/18 14:24

It doesn’t matter what age we’re living in, or what sector you’re operating in — keeping your customers happy is the one...

The Top 10 Most Trusted Insurance Brands 
The Top 10 Most Trusted Insurance Brands 
15/02/18 14:29

For a product that is sold on a promise, the success of insurance brands depends on instilling trust in consumers.    Fo...

The Top 10 Brands For Customer Service
01/02/18 14:18

For most customers, there will be little contact with their insurer beyond purchase and renewal. It is a challenge for t...

The Top 10 Brands For Claims Satisfaction Revealed
The Top 10 Brands For Claims Satisfaction Revealed
18/01/18 12:21

While nobody really wants to be in the position where they need to make a claim, it is the reason insurance ultimately e...

Renewal Pricing Trends Revealed
Renewal Pricing Trends Revealed
11/01/18 16:28

Motor premium increases for existing customers soared to new highs in 2017, rising for the fifth successive quarter endi...